Sales Ambassador - Government and Unit Sales

SUMMARY:
Dream Ambassador sharing success in the Resort Sales business unit, specifically the Trade Sales tea

POSITION INFO:

Centrally located to all the main business hubs, 10 2nd Avenue Boutique Hotel is a luxury destination in Houghton Estate, Johannesburg that exudes superb luxury and effortless style.

Dream Hotels & Resorts live by its 8 core values. Our team is dedicated to being reliable and accountable, fostering empathy to understand others' feelings and collaboratively find solutions, and prioritizing sustainability in environmental, financial, and social aspects. Rooted in humanity, trust, dynamism, excellence, and joy, we celebrate diversity, prioritize integrity, embrace creativity, pursue quality, and foster a joyful work environment to connect people with our surroundings and each other. These play a part in our day-to-day decision making & operational requirements.

Job Overview:

Dream Ambassador sharing success in the Resort Sales business unit, specifically the Trade Sales team and will be guided by the Trade Sales Lead in conjunction with the resort custodian at 10 2nd Avenue Boutique Hotel Houghton

Key Responsibilities

Primary purpose of the job

The Dream Ambassador is the key point of contact between Dream Hotels & Resorts, 10 2nd Avenue Boutique Hotel and their clients:

• Government Sales: To generate and maintain business from government departments (national and local), Government related travel agents, ministries, NPO’s and parastatal organizations through proactive sales activities, ensuring the hotels achieves revenue targets from this niche segment.
• Unit Sales: To drive localised business for 10 2nd Avenue in alignment with the group brand strategy, by building relationships, identifying opportunities, and converting leads into bookings — without duplicating or conflicting with accounts handled by the group’s national and international sales teams.
• General: Answering queries, offering advice, providing solutions and introducing new products. Their work includes: full account management - scheduling and executing sales calls, demonstrating and presenting products with the key mandate of revenue generation for all Dream Hotels & Resorts properties and 10 2nd Avenue Boutique Hotel within a prescribed area and market segments.

Theoretical Knowledge:

Education

• Grade 12
• Relevant diploma or Certificate in the Industry or Sales field would be beneficial
• Proven experience generating and managing business from national and local government departments, parastatals, NPOs, and government-related travel agents to achieve revenue targets.

Knowledge and Experience

• Minimum 5 years hotel sales account management experience essential with at least 2 years dealing with government accounts and/or experience in the luxury hotel market
• Strong knowledge of public procurement and compliance
• Experience responding to RFP’s or managing tenders is essential