Sales Assistant

SUMMARY:
SALES ASSISTANT
Location: Umhlanga, KZN

NON-NEGOTIABLE REQUIREMENTS: 

• Golf enthusiast.
• 1–2 years of experience.
• Matric or equivalent.
• Solid understanding of golf accessories.

POSITION INFO:
Minimum requirements:

• Golf enthusiast.
• 1–2 years of experience.
• Matric or equivalent.
• Solid understanding of golf accessories.

• Passionate about golf and customer service.
• Friendly and approachable.
• Reliable and responsible.
• Good communicator.
• Quick learner.
• Organised and detail-oriented.
• Ability to work well in a team and independently.
• Problem-solving mindset, especially in customer service situations.

• Reports directly to the Golf Shop Manager and assists in daily shop operations.
• Increases sales and maintains high customer service standards.
• Opens and closes the golf shop, sells merchandise, and supervises part-time staff.
• Ensures the golf shop is clean, organised, and well-merchandised.
• Creates a first-class experience for all customers and liaises with the Director of Golf.
• Adheres to golf shop policies, procedures, and operational guidelines.
• Assists in product, sales, and service training for staff.
• Attends meetings and provides operational feedback.
• Handles and resolves customer complaints, escalating when necessary.
• Prepares daily reports, cash-ups, and performs stock counts as required.
• Manages stock receiving, checks deliveries against invoices, and maintains accurate documentation.
• Promotes golf lessons, club facilities, and assists with competitions and scoring.
• Monitors market trends, competitor activity, and performs other duties as required.