Sales Manager – Financial Wellness Services

SUMMARY:
Are you a results-driven Sales Manager who can lead and inspire a high-performing sales team within the Financial sector?

This role is ideal for a natural leader who thrives in a structured, target-driven environment and enjoys the challenge of driving performance while developing and motivating a large team.
As Sales Manager, you’ll play a key role in shaping the success of the sales department, guiding your team to meet and exceed targets, identifying growth opportunities, and fostering a culture of accountability, resilience, and continuous improvement.

POSITION INFO:
REQUIREMENTS

• 3–5 years’ experience in a Sales Manager or Team Leader role, ideally within collections, financial services, or a fast-paced call centre environment
• Demonstrated success in leading large, high-performing teams within a target-driven framework
• Strong ability to coach, mentor, and resolve conflict, fostering a supportive and accountable team culture
• Highly motivated and results-oriented, with a proven ability to inspire and drive performance
• Exceptional communication, organisational, and time management abilities
• Comfortable working with CRM systems, sales tracking tools, and data-driven performance reporting
• Resilient and positive under pressure, with a hands-on leadership style and the ability to set the standard for others

• Provides hands-on leadership and oversight of both Sales Offices to ensure consistent, high-level sales performance
• Utilizes a data-driven and behavioural (psychoanalytic) approach to sales training, coaching, and performance management
• Responsible for recruiting top talent that aligns with the company’s culture, values, and performance expectations
• Sets, monitors, and drives the achievement of sales targets across daily, weekly, monthly, and annual timeframes
• Conducts regular one-on-one sessions and performance reviews to support and guide individual sales team members
• Analyses key sales metrics, with a focus on average deal value, conversion rates, and pipeline health
• Tracks and interprets sales data to uncover trends, performance gaps, and areas for strategic improvement
• Prepares and submits detailed weekly sales and marketing reports, segmented by client categories
• Oversees payroll for the sales team, ensuring accurate and timely compensation
• Calculates individual and team commissions, ensuring transparency, accuracy, and alignment with performance outcomes
• Designs and maintains fair and motivating commission structures that support company goals
• Fosters an environment of autonomy and accountability, ensuring the sales team operates efficiently without micromanagement
• Implements targeted sales strategies to drive revenue growth and optimize team output
• Consistently works to achieve and exceed sales goals, improve average conversion rates, and maintain high levels of team motivation and engagement