Sales Manager

SUMMARY:
Sales Manager

POSITION INFO:

Manage both Local and Exports Sales team: KPI’s, Sales planning, Budgets
Develop and implement Sales strategy for both Local and Export Sales
Local and Exports Sales budgeting and forecasting
Lead Sales Team to achieve their set targets
Manage customer expectations and relationships
Handling Customer Complaints & Ensuring Customer satisfaction
Identify & generate potential leads and new markets
New client Acquisition
Manage selected key accounts / customers
Maintain relationships with key customers including facing key customers
Manage Sales pipeline and Report on Sales activity on a weekly basis
Manage Quotations and Estimates to be done correctly and within set time frames
Manage Customer base Debtors and assist with following up payments
Manage Estimator and Draughting Department, balancing load and prioritizing of enquiries
Analysing Sales Data to adjust Customer & Market approach accordingly
Manage Sales Processes to ensure they are efficient and effective
Co-ordinating Sales leads with the relevant group companies to discuss best approach
Support Sales team by ensuring factory production aligns with Project dates
Coaching, Motivating, Mentoring, Building & Supporting Sales team\
Build a solid, positive, customer centric, ethical and high performing sales culture
Exhibit at Expos and Trade shows
Manage Sales team Commission monthly where applicable
Ensure pricing and discount structures are revised regularly and communicated to Estimator team

Skills Requirements:

Excellent verbal communication skills
Able to build and maintain deep customer relationships
The ability to sell products, services and close deals
Customer services skills
Strong Technical ability
Leadership skills and ability to use initiative.
Problem and conflict management skills.
Proven track record in Management role.
Willing to travel.

Experience:

Solid understanding and experience in the retail industry
Experience in sales and execution of capital equipment (preferably within the retail industry)
Well networked within the franchise and corporate retail sector
Refrigeration experience advantageous
Experience in refrigerated cabinets and insulated cold/freezer rooms advantageous