Sales Support - Technical

Recruiter:

Fusion Personnel

Job Ref:

JHB005440/Maris

Date posted:

Wednesday, May 21, 2025

Location:

East Rand, South Africa

Salary:

25000 Monthly

SUMMARY:
Sales Support vacancy available at a well-established company based on the East Rand!

POSITION INFO:
Minimum requirements:

Matric
CRM experience
Computer literate
Packaging industry experience advantageous

Responsibilities:

Order Processing and Administration
- Capture and process customer orders accurately and timeously.
- Coordinate with logistics and warehouse teams to ensure timely delivery.
Customer Relationship Management
- Handle customer queries, provide product information, and follow up on orders.
- Maintain strong relationships with clients through professional communication.
Sales Team Assistance
- Support sales representatives with quotes, proposals, and tender documentation.
- Prepare sales reports, presentations, and documentation as required.
Data Management
- Maintain and update the CRM system with customer information and sales activities.
- Track sales leads and ensure data accuracy for reporting and analysis.
Product and Pricing Support
- Assist with the preparation of product catalogues, pricing lists, and promotional materials.
- Ensure pricing accuracy and communicate changes to relevant teams.
Internal Coordination
- Liaise with marketing, finance, and operations teams to align sales activities with company goals.
- Follow up on stock availability, lead times, and back orders.
After-Sales Support
- Assist in resolving delivery issues, returns, or product complaints.
- Coordinate customer feedback and escalate unresolved issues when necessary.
General Office Support
- Manage sales documentation, filing, and correspondence.
- Schedule meetings, arrange travel for sales reps, and support team logistics.

Similar jobs you might be interested in:

Parts Technical Support Representative
Location: Johannesburg
Salary:
A leading organization in the agricultural and engineering sector is seeking a dedicated Parts technical support Representative to join its high-performing technical support team. The ideal candidate will have a strong mechanical background and a proven ability to manage complex customer service and parts-related issues in a dynamic environment.
Today

TECHNICAL SUPPORT MANAGER
Location: Pretoria
Salary:
Pretoria Area – Gauteng: Our client is looking for a technical support Manager to join the team.
Today

Business Development Technical Support
Location: Johannesburg
Salary:
We are looking for a Business Development technical support role is responsible for assisting the Business Development function with technical coordination, client interaction, contract and document review, and internal alignment between technical and commercial teams. The role requires collaboration across multiple departments to ensure the timely and accurate delivery of business-related activit...
8 days ago

Sales Support - Technical
Location: East Rand
Salary: 25000 Monthly
Sales support vacancy available at a well-established company based on the East Rand!
15 days ago

Help Desk Operations and Technical Support (Stellenbosch)
Location: Johannesburg
Salary:
15 days ago

(PET Packaging) Help Desk / Technical Support / Mechanical Engineering / Millwright
Location: Johannesburg
Salary:
(PET Packaging) Help Desk / technical support / Mechanical Engineering / Millwright
22 days ago

Regional Tier 3 Junior Technical Support
Location: Centurion
Salary:
24 days ago

Technical Support Specialist (Level 2)
Location: Pretoria
Salary: R18 000 - R23 000 per month
A 1s & 2nd level Desktop, Printer, software, hardware and Networking support role. Office based in Pretoria East (Murrayfield) for a company in the ICT & Infrastructure Sector.
14 days ago

Head of Technical Underwriting
Location: Johannesburg
Salary: Market related
An exciting leadership opportunity has opened up for a Head of technical Underwriting to join a forward-thinking and specialist insurance provider. This senior role will support the Chief Underwriting officer (CUO) and play a critical part in shaping and enforcing underwriting philosophy, reinsurance strategy, and risk management across multiple lines of business. The ideal candidate will bring a ...
3 days ago

Head Technical Underwriting
Location: Johannesburg
Salary: Market related
An exciting new opportunity has become available at one of my clients. I am looking for a Head technical Underwriting for a CUO Team.
10 days ago