Sales and Product Manager - Food Raw Materials

SUMMARY:

An established international chemical distributor is seeking an experienced Industry Manager to be responsible for managing food ingredient sales and distribution, maintaining customer relationships, developing products, providing technical support, handling inquiries, analyzing markets, and overseeing budgets, stock, and sales documentation.

POSITION INFO:

Minimum requirements for the role:

• Must have a relevant tertiary qualification in Food Technology
• Minimum 5 - 10 years' relevant sales experience
• Experience and knowledge of regulatory requirements in the food industry is essential
• Must have in-depth knowledge of food ingredients
• Experience in a multinational company on operational level will be an advantage
• Excellent written and verbal communication skills
• Be resilient, and able to multi-task and work under pressure
• Solution-focused, highly independent, and self-motivated
• Be a collaborative team player who supports colleagues and contributes to overall team success
• Must have demonstrated strong numeracy skills, including preparing quotes, placing orders, creating reports, managing spreadsheets, identifying discrepancies, and working confidently with numbers and percentages
• Proficient Computer Literacy

• Distributing food ingredients.
• Maintaining the existing customer base while identifying new opportunities.
• Developing and expanding product segments with strategic importance.
• Creating and submitting offers, including taking price responsibility.
• Independently processing customer inquiries, including complaints.
• Providing technical advice to customers on the development of formulations, including appropriate sampling.
• Analyzing the market of customers, products, competitors, and application markets.
• Maintaining reports and documentation in the CRM system (Salesforce).
• Being responsible for budget and requirements planning.
• Collaborating and participating in trade fairs and customer seminars as sales promotion measures.
• Managing stock by working closely with Principal Managers to ensure optimal stock holding.