Salesforce System Administrator

Our client in the Medical industry, based in Johannesburg, is currently looking to employ a Salesforce System Administrator.

An awesome career opportunity awaits.

Requirements:

• 5 years Salesforce.com /Veeva Administrator experience.
• Experience with MS SQL Server SSIS.
• Proficiency in reporting and data analytics tools, e.g., Power BI.
• Strong attention to detail; Self-discipline for time-management.
• Well organized, adept at working independently.
• Customer-focused approach to business responsibilities and commitment to timely project delivery.
• Effective communication skills with the ability to present analytical and operational content.
• Ability to manage and optimize internal and external relationships.

Education:

The following degrees would be preferred for the role:

• Bachelor’s degree in Information Systems.
• Bachelor’s degree in Information Technology.
• Bachelor’s degree in Computer Science.
• Bachelor’s degree in Business Science.
• Bachelor’s degree in Engineering.
• Bachelor’s degree in Marketing Management.

Responsibilities:

• Serve as primary technical and operational expert for Salesforce and Veeva CRM system.
• Manage salesforce.com data feeds and other integrations with SSIS and SFDC utilities.
• Provide Medical Representative Team with field support for targeting/alignment and call plan enquiries.
• Support marketing and advertising agencies with CRM integration of Vault Promo Mats materials.
• Prioritize, research, and respond to all Medical Representative Operations and Medical field-related questions.
• Work closely with Sales and Marketing leadership to support promotional campaigns, CME programs, CRM programs, KOL development programs, Veeva reporting and other commercial initiatives.
• Design and perform analyses on various Medical Representative activities and initiatives.
• Manage the planning, implementation, configuration, and ongoing administration Salesforce and Veeva CRM deployments, complete regular internal system audits, and preparation for upgrades.
• Ensure compliance with corporate policies and procedures, as well as all other applicable laws and regulations.
• Assist the Medical Representative Team with new CRM policies, procedures, and system capabilities.
• Track application changes with version control and ensure that release management is documented and saved.
• Leverage problem-solving skills to analyse, measure, and recommend solutions.
• Understand, build, and give direction to internal and external teams.
• Synthesize and communicate results through oral and written presentations.

Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.