Senior Account Manager (Hybrid) - Market Research

SUMMARY:
A well-established market-research agency specialising in B2B and industry research is looking for an experienced Senior Account Manager in Johannesburg.

POSITION INFO:
This is for commercially-minded-research professional to lead end-to-end qualitative and quantitative research projects, manage key client relationships, mentor junior team members and contribute to the growth of a dynamic, expanding business. The role offers exposure to multiple industries within a flexible hybrid working environment. Minimum Requirements Honours Degree in Marketing, Psychology, Economics 5-10 years' proven experience within a market-research environment. Strong experience managing both qualitative and quantitative research projects. Proven client-facing experience within a research agency or consulting environment. Strong knowledge of questionnaire design, fieldwork coordination and report writing. Experience conducting secondary research and competitor analysis. Excellent analytical, presentation and communication skills. Strong project management and stakeholder engagement abilities. Leadership experience mentoring or managing junior researchers. Proficiency in Excel, PowerPoint and online survey platforms. Key Responsibilities Manage the full lifecycle of qualitative and quantitative research projects. Design research methodologies, questionnaires and discussion guides. Coordinate fieldwork, data collection and project timelines. Analyse findings and deliver strategic insights and recommendations to clients. Prepare and present high-quality reports and presentations. Manage and maintain strong client relationships across multiple accounts. Lead client briefings, project updates and presentations. Oversee project quality control and ensure timely delivery. Mentor and support Junior Research Executives and Research Executives. Assist with operational planning, team coordination and workload management. Identify opportunities to add value and support business growth initiatives. What's on Offer Hybrid working environment Exposure to diverse industries and leading clients Collaborative and supportive team culture Opportunity to play a key role in a growing business Leadership growth and career development opportunities Performance-based incentives To Apply: Submit the following: Detailed CV A cover letter explaining why you believe you are well suited to this role, with specific reference to your experience, skills and background. Proof of qualifications Recent head & shoulder photo Contactable references Should you not hear back within 2 weeks, please consider your application unsuccessful.