Senior Business Analyst

Recruiter:

Data Centrix

Job Ref:

JHB007163/VDK

Date posted:

Tuesday, April 28, 2026

Location:

Pretoria, South Africa

SUMMARY:
Are you an experienced Senior Business Analyst with a strong background in Business Process Management, business optimisation and data-driven transformation? We are partnering with a leading organisation in the financial services sector to appoint a Senior Business Analyst on a 12-month contract, with a key focus on supporting business process maturity and optimisation within the Financial Markets environment.

In this role, you will provide end-to-end business analysis services, working closely with business and technical stakeholders to understand business needs, analyse current processes, identify improvement opportunities and define appropriate ICT-enabled solutions. You will play a critical role in helping the organisation improve the way it works by mapping, modelling and analysing business processes, assessing BPM maturity, and developing practical strategies to strengthen business process capability.

This is an exciting opportunity for a Business Analyst who enjoys working at the intersection of business, process and technology. The successful candidate will be responsible for bringing together different areas of the business, challenging current ways of working, and proposing innovative solutions that enable greater efficiency, better resource utilisation and improved business outcomes.

POSITION INFO:
Requirements

Bachelor’s Degree in Computer Science, Information Management, or an equivalent qualification.
Diploma in Business Analysis.
Minimum of eight years’ Business Analysis experience, with at least five years’ experience in a data management environment.
Proven experience in business process mapping, process modelling, business analysis, continuous improvement, process re-engineering, intelligent automation, process mining, and citizen development environment management.
Advanced knowledge of Business Process Management principles, methodologies and maturity frameworks.
Experience in defining, assessing and developing Business Process Management maturity models.
Knowledge, experience and/or relevant qualifications in Financial Markets would be advantageous.

Duties and Responsibilities

Identify and engage key stakeholders impacted by business initiatives or sharing common business needs.
Plan, manage and execute business analysis activities across the full project or change lifecycle.
Consult with business stakeholders to understand business objectives, drivers, functions, structures and operational challenges.
Conduct detailed workflow and business process analysis to identify gaps, inefficiencies and improvement opportunities.
Elicit, analyse, document, communicate and validate business, functional and system requirements.
Work closely with business and technical stakeholders to translate business needs into clear, practical and implementable solution requirements.
Investigate business problems and propose feasible solutions through collaboration with users, developers, architects and other stakeholders.
Analyse solution options, assess feasibility, recommend viable approaches and validate these with relevant stakeholders.
Prepare and maintain business requirements specifications, change request documents and supporting process documentation.
Collaborate with architects and developers to ensure solutions are designed and implemented in line with approved business requirements.
Monitor whether implemented solutions meet the agreed business need and quality expectations.
Manage changes to requirements, specifications and related documentation throughout the delivery lifecycle.
Support solution quality assurance activities and participate in User Acceptance Testing to ensure successful business adoption.
Develop training, knowledge transfer and supporting documentation to enable effective implementation and handover.

Key Deliverables

Business Analysis Work Plan.
Business Process Documentation using BPMN in ADOIT, covering Level 1 to Level 5 processes.
Documentation of core, support and management processes.
Business Process Technology Documentation.
Business Process Platform Deployment support.
Change Request Documentation, where applicable.
Business Process Management Maturity Definition.
Business Process Management Maturity Assessment Tool.
Business Process Management Maturity Assessment Report.
Business Process Management Maturity Development Strategy.
Business Process Management Capability Proposal.
Training documentation.
Training and knowledge transfer documentation.

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