SUMMARY:
We are seeking a Senior Change Manager to support a large-scale SAP S/4HANA transformation programme

POSITION INFO:

CAPE TOWN BASED

We are seeking a Senior Change Manager to support a large-scale SAP S/4HANA transformation programme. This role will lead enterprise-wide change across finance, supply chain, retail operations, and corporate functions, ensuring adoption of new processes, systems, and ways of working.

This is a senior, hands-on role requiring deep experience in ERP change, senior stakeholder engagement, and delivery within complex, multi-stream programmes.

Key Responsibilities

• Own and drive the change strategy for the SAP S/4HANA programme.

• Conduct enterprise change impact assessments across business units, regions, and functions.

• Build and execute integrated change, communications, and adoption plans.

• Partner closely with Programme Directors, SAP Functional Leads, Business Process Owners, and IT.

• Lead stakeholder engagement at executive, senior management, and operational levels.

• Oversee training strategy (working with L&D and SAP training partners).

• Establish change governance, readiness metrics, and adoption KPIs.

• Coach and guide intermediate/junior change resources.

• Manage resistance, risk, and business disruption proactively.

Required Experience & Skills

• 8–12+ years Change Management experience.

• Proven track record on large SAP / ERP implementations (S/4HANA highly preferred).

• Strong enterprise change methodology background (Prosci, ADKAR, Kotter, etc.).

• Experience operating in retail, FMCG, or complex operational environments.

• Exceptional executive stakeholder engagement capability.

• Strong business acumen across finance, supply chain, and operations.

Ideal Profile

• Has led change across multi-year transformation programmes.

• Comfortable operating between boardroom and operational environments.

• Highly structured, politically astute, and delivery-driven.

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