Senior Customer Relations Specialist

 

Recruiter:

O'Brien Recruitment

Job Ref:

129287319

Date posted:

Saturday, August 27, 2022

Location:

Brackenfell, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

A well established company based in Brackenfell Cape Town is looking to employ an experienced Senior Customer Relations Specialist to join their ever expanding organisation. Suitable candidates will need to meet the following requirements in order to be considered for the role:

Qualification

  • Degree or Diploma in Communications, PR, Journalism, or a related field - (essential)

Experience

  • +3 years’ experience in a senior customer engagement and/or communications role
  • Demonstrable experience of acting in a brand ambassador and customer champion
  • Handling customer correspondence and resolution as a key escalation point, or similar role – (essential)

Knowledge and skills

  • Ability to communicate in multiple languages 
  • Knowledge and experience in reputation and crisis management – (essential)
  • Deep understanding of brand and corporate identity – (essential)
  • Understanding of search engine behaviour, software, and tools – (essential)
  • Strong proficiency in Microsoft Office 365, including SharePoint Online – (essential)
  • Experience in a retail environment – (desired)

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

General Sales Manager
Location: Stellenbosch
Salary:
Objective of the RoleThe General Sales Manager will take full responsibility for achieving sales and revenue targets across new and pre-owned motorcycles and accessories. This role requires an energetic leader who acts as a role model to the sales team, a passionate brand ambassador, and a senior representative of the dealership.The successful candidate will ensure that every customer enjoys a pre...
1 day ago


Marketing Manager
Location: Cape Town
Salary: Monthly
High-end Restaurant Group with Head Offices based in Woodstock, Cape Town is looking for a Marketing Manager.
3 days ago


Sales Manager
Location: Stellenbosch
Salary:
A Well-established Luxury Dealership has an opportunity for an experienced General Sales Manager with at least 5- 10  years experience in a similar position within a motor dealership to join their team in Stellenbosch (Western Cape).
9 days ago


Helpdesk Agent - CT
Location: Cape Town
Salary: 11000
Helpdesk Agent Cape Town Salary R11 000,00 (Please only apply if you will accept this salary)A company in Cape Town is looking for an IT Helpdesk Agent to start asap! 
17 days ago


Operations Manager (Western Cape & Eastern Cape)
Location: Cape Town
Salary:
We are looking for an experienced Operations Manager wanted to optimize processes, lead teams, and deliver operational excellence in a fast-paced, growth-focused environment.
86 days ago


Customer Service Officer (Financial Industry)
Location: Somerset West, Western Cape
Salary: Market Related Salary
The customer Service Officer will support a team to work efficiently and produce a high service level to the clients during the initial on boarding process and subsequent repeat transactions.
14 days ago


Accountant
Location: Cape Town
Salary:
Our client in the Engineering industry is seeking an Accountant to join their team. This role will focus on maintaining accurate financial records and collaborate with the financial team.
Today


Junior Accountant
Location: Cape Town
Salary: 200 000 Annually
A well-established international company based in the Southern Suburbs is seeking a motivated newly qualified SAIPA Accountant to join their growing finance team. This is an excellent opportunity for a candidate who has recently completed their SAIPA articles and is eager to apply their technical training within a fast-paced commercial environment.In this role, you will take ownership of the Accou...
1 day ago


Head Baker
Location: Stellenbosch
Salary: Monthly
Wine Estate in the Stellenbosch / Brackenfell area is looking for a Head Baker The Head Baker is responsible for leading all baking operations within the estate, ensuring consistent production of high-quality baked goods.  This role oversees recipe development, daily production, staff supervision, quality control, and compliance with food safety standards, while maintaining cost efficien...
1 day ago


Bookings Clerk
Location: Stellenbosch
Salary:
Main Purpose of the RoleTo strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goalsBy effectively managing the booking process and providing exceptional customer service, the Motor Vehicle Dealership Bookings Clerk contributes to the overall success and reput...
1 day ago


Create a free job alert for Senior Customer Relations Specialist in Brackenfell

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions