Senior Customer Relations Specialist

Recruiter:

O'Brien Recruitment

Job Ref:

129287319

Date posted:

Saturday, August 27, 2022

Location:

Brackenfell, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

A well established company based in Brackenfell Cape Town is looking to employ an experienced Senior Customer Relations Specialist to join their ever expanding organisation. Suitable candidates will need to meet the following requirements in order to be considered for the role:

Qualification

Degree or Diploma in Communications, PR, Journalism, or a related field - (essential)

Experience

+3 years’ experience in a senior customer engagement and/or communications role
Demonstrable experience of acting in a brand ambassador and customer champion
Handling customer correspondence and resolution as a key escalation point, or similar role – (essential)

Knowledge and skills

Ability to communicate in multiple languages
Knowledge and experience in reputation and crisis management – (essential)
Deep understanding of brand and corporate identity – (essential)
Understanding of search engine behaviour, software, and tools – (essential)
Strong proficiency in Microsoft Office 365, including SharePoint Online – (essential)
Experience in a retail environment – (desired)

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Distribution Service Manager
Location: Capetown
Salary: R960 000.00 plus medical, pension, car allowance, petrol allowance and bonus
Opportunity for an experienced Delivery Service Manager with specific experience related to deliveries to secondary distribution routes and customers.
11 days ago

Transport Manager
Location: Capetown
Salary: R960 000.00 plus medical, pension, car allowance, petrol allowance and bonus
Opportunity for an experienced Delivery Service Manager with specific experience related to deliveries to secondary distribution routes and customers.
9 days ago

Transport Operations Manager
Location: Capetown
Salary: R960 000.00 plus medical, pension, car allowance, petrol allowance and bonus
Opportunity for an experienced Delivery Service Manager with specific experience related to deliveries to secondary distribution routes and customers.
9 days ago

Distribution Manager
Location: Capetown
Salary: R960 000.00 plus medical, pension, car allowance, petrol allowance and bonus
Opportunity for an experienced Delivery Service Manager with specific experience related to deliveries to secondary distribution routes and customers.
9 days ago

Delivery Service Manager
Location: Capetown
Salary: R960 000.00 plus medical, pension, car allowance, petrol allowance and bonus
Opportunity for an experienced Delivery Service Manager with specific experience related to deliveries to secondary distribution routes and customers.
9 days ago

Showroom Sales Consultant - Somerset West/CT - (High-end Finishings)
Location: Cape Town
Salary:
35 days ago

IT Helpdesk Agent - CT
Location: Cape Town
Salary:
85 days ago

German-Speaking Sales Development Representatives (Remote | SA-Based Only)
Location: Capetown
Salary: based on level: R26,500 - R36,500
German-Speaking Sales Development Representatives (Remote | SA-Based Only)
Today

Senior Buyers | Cape Town | Online Fashion Brand
Location: Capetown
Salary: R64,000 to R93,000
Well known Online International Fashion Brand is seeking experienced senior BUYERS, specialised in Home and Living, Menswear and Maternity Womenswear to join their team in Cape Town.
Today

Showroom Sales Consultant -High End Furnishings
Location: Cape Town
Salary:
Today

Senior Customer Relations Specialist

Similar jobs you might be interested in:

Create a free job alert for Senior Customer Relations Specialist in Brackenfell