Senior Key Account Manager - IT SAAS /CRM - Solutions

Recruiter:

Prostaff Holdings

Job Ref:

PS010632/JL

Date posted:

Thursday, May 21, 2026

Location:

Johannesburg, South Africa

Salary:

Monthly

SUMMARY:
A premium communication and surveillance supplier of solutions equipment requires the above to maintain and grow relationships with key clients and play a pivotal role in achieving sales targets and ensuring customer satisfaction.

POSITION INFO:
Minimum requirements for the role: A bachelor's degree in business administration, marketing, or a related qual is essential for this role. Previous experience working in either a Senior Sales, Key Account Management, or new business development role is essential. Must have a proven track record of developing and winning new business as well as previous experience managing and growing high value accounts. Must have strong commercial, negotiation, and closing skills and be comfortable engaging with senior decision makers. SaaS, technology, or services background is essential for this role. Previous experience selling complex or consultative solutions is essential. Must have CRM and pipeline management experience. The successful candidate will be responsible for: Identifying, targeting and winning new strategic clients to expand the business portfolio, building and managing a strong new business pipeline to support sustainable growth. Working closely with marketing and leadership teams to convert qualified opportunities into revenue. Representing the business confidently at the senior stakeholder level to strengthen market positioning. Taking ownership of newly acquired accounts and driving expansion initiatives. Identifying upsell and cross-sell opportunities within existing client portfolios. Developing and executing structured account growth plans to maximise revenue potential. Leading contract renewals and commercial negotiations to secure long-term partnerships. Maximising the lifetime value of each account through strategic relationship management. Acting as the primary commercial point of contact for assigned accounts. Leading account reviews and strategic growth discussions with clients. Coordinating internal teams to ensure effective service delivery and client satisfaction. Managing escalations proactively to protect key client relationships. Salary package, including benefits, is highly negotiable depending on experience gained.

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