Senior Manager – Recruitment Operations

SUMMARY:
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POSITION INFO:

Senior Manager – Recruitment Operations (POS26153)

Fourways

Market Related – Depending on Current Salary

Seeking an experienced recruitment leader to drive operational excellence and optimize recruitment processes. The role focuses on shaping recruitment strategy, improving efficiency, and ensuring a seamless talent acquisition experience. The Senior Manager will collaborate with senior leadership, lead a recruitment operations team, and leverage data-driven insights to enhance hiring outcomes.

Key Responsibilities:

• Lead and manage the recruitment operations team, setting clear performance expectations and fostering a culture of continuous improvement.
• Develop, implement, and optimize recruitment strategies and processes to enhance efficiency, candidate experience, and hiring quality.
• Oversee recruitment technology systems (ATS, CRM, tools) and ensure compliance with legal and regulatory requirements.
• Collaborate with senior leadership, hiring managers, and HR to align recruitment goals with business objectives and workforce planning.
• Manage relationships with external recruitment vendors and stakeholders, ensuring cost-effective and high-quality service.
• Monitor and report on recruitment KPIs (time-to-fill, quality-of-hire, cost-per-hire) and provide insights for strategic decision-making.

Qualifications & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field; HR certifications (e.g., SHRM-CP, PHR) a plus.
• 8–10 years’ recruitment experience, with at least 4–5 years in operations or leadership roles.
• Strong leadership, communication, and interpersonal skills, with experience managing high-performing teams.
• Proven track record in process improvement, data-driven decision-making, and operational excellence.
• Strategic thinker with the ability to align recruitment initiatives with business goals and workforce planning.
• Knowledge of recruitment best practices, industry trends, and market dynamics.

Personal Attributes:

• Proactive problem-solver, highly organized, results-driven, and customer-focused.
• Ability to manage multiple projects in a fast-paced environment while creating a positive candidate and hiring manager experience.

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