Senior Manager: Order-to-Cash

SUMMARY:
Our client, a recognized leader in the logistics sector, is seeking to appoint an accomplished Order-to-Cash Senior Manager to participate in design and ensure implementation of Credit & Collections / Accounts Receivable (OTC) strategy to minimize risk, ensure timely repayments, minimize losses and economic collection of arrears in line with internal and external policies and standards, regulations and compliance requirements.

This is a strategic leadership opportunity for an experienced finance professional to drive operational excellence, optimize working capital, strengthen credit risk management and lead the continuous improvement of end-to-end OTC processes within a dynamic and complex business environment.

Please Note: This position is based full time at the office in Waterfall.

POSITION INFO:
In order to be considered the following is required: Bachelor's degree in a business discipline or relevant education Post-graduate qualification in Management Minimum 5 years of relevant work experience, preferably in the finance accounting field Minimum 4 years leadership experience within the contact centre environment \/ context Experience working in a multinational and cross functional team Experience with SAP\/SUN, IBS+, applications and data extraction tools e.g. IBBR, START Collection and\/or credit risk management experience is preferred Managed and implemented large projects of a complex nature Able to facilitate training Responsibilities: Contribute to the development and implementation of Credit and Collections and Accounts Receivable (OTC) processes including planning, policy design, accounting processes, products, services and budgets Oversee and monitor delivery and quality of Credit and Collections, as well as Accounts Receivable processes to minimize risk, ensure timely repayments, accurate recording of transactions, minimize losses and economic collection of arrears Develop and ensure implementation of processes for effective credit management Ensure compliance with Credit and Collections and Accounts Receivable processes and policies Review account status and outstanding balances to prioritize activities for collection and maintenance of customer accounts Resolve difficult credit issues, review escalations and oversee timely follow up overdue accounts Ensure delivery of projects to improve services or transparency in Credit and Collections and Accounts Receivable Explore opportunities and recommend improvements in existing processes, systems and methods for enhanced effectiveness and efficiency Handle large or difficult credit accounts to maintain positive customer relations and minimize debts outstanding Coordinate with functional or operational area managers to ensure consistency of Accounts Receivable activities with overall customer relations approach Oversee and review accuracy of payment processing and application to customer balances in the Accounts Receivable ledger, including reconciliation of cash payments Assess and reject or authorize application, and establish appropriate repayment terms to minimize credit risk in accordance with company standards Monitor status of credit and collections activities to identify problem areas and adapt procedures to improve performance of the team Design solutions that reflect best practices such as treatment plans, period end reports Recruit, build, manage and develop a team of motivated staff members to maximize performance and ensure delivery of the agreed objectives This is an exceptional opportunity to join a forward-thinking organisation where your expertise will have a direct impact on financial performance, operational efficiency and long-term business success. If you are a commercially astute leader with a passion for driving process excellence, delivering measurable business outcomes and leading high-performing teams, please URGENTLY email us your CV. Please Note: Information displayed above not limited to advertisement Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.