Senior Manager: Solution Architect

Purpose

• Lead consultative engagements with complex enterprise customers, partnering with key stakeholders to create compelling visions while advising and executing on strategies.
• Serve as trusted advisors, using strong interpersonal skills, functional and/or technical knowledge, product knowledge, industry experience, consulting experience, and knowledge of client’s business to deliver customer value.
• Provide prescriptive guidance to our customers on their Solution Design and Implementation decisions. You should also show a strong understanding of typical business challenges faced by customers and common objectives. Solution Architect contribute to thought leadership and best practices and advocate for change across the organization.

Minimum Requirements:

• A degree or equivalent in IT
• 8 years experience in solution architect
• Experience & knowledge in Cloud Computing, API, DevOps and Systems Engineering
• People management and leadership experience is key.
• Exposure in the financial services industry will br an advantage.

• Promote Enterprise Architect strategies within Information Technology Services, the functions and other stakeholders.
• Provide insights into the organization’s current state architectures, especially in supporting future state architectures developed within business strategy workshops and needs of the lines of business.
• Own and drive the vision for business functionality delivery through the integration of services rather than monolithic applications, and the capabilities within the team to provide an effective integration services and processes
• Act as a voice of authority for the integration domain and the promotion of systems and application practices allowing for effective integration
• Provide leadership, vision, and direction to the Enterprise Applications organization to foster a business-oriented culture to ensure alignment and contribution to the company and functional goals and objectives
• Provide leadership, direction, and day-to-day oversight to the Enterprise IT Applications teams (including staffing, budgeting, user support, and other relevant management and administrative functions)
• Develop and control the annual operating and capital expenditure budget for the team to ensure it is consistent with the strategic objectives and aligned to the plan
• Pursue and builds relationships across business and technical teams to better understand the utilization and prioritization of capabilities
• Develop various formal and informal artifacts to communicate the vision, roadmap, architectural decisions, patterns, adopted reference standards, etc.
• Drive consistency in architecture patterns and building blocks. Enable readiness to adopt standards, principles, and models
• Help support of architectural governance and enable consistent adoption of standards, principles, and models.
• Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools.
• Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates.
• Manages the release process for applications which includes effective department wide and end user communication
• Identifies opportunities for improvement.
• Negotiates resolution of conflicting requirements across the business and/or departments.
• Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team.
• Hires and evaluates the performance of direct reports and provides ongoing coaching and staff development.
• Addresses individual staff performance problems as needed.
• Manages delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications.
• Develops relevant metrics, measures, and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups
• Works closely with the ITS Leadership Team in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and ITS strategy.
• Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies.
• Prepares analysis and or proposals for other infrastructure departments when necessary.
• Serves as an internal consultant to other IT management staff and operations community as needed.
• Develop and maintain an effective support structure.
• Provides ongoing troubleshooting, support, and maintenance of applications.

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Only shortlisted candidates will be contacted. If you have not heard from us in 4 weeks, consider your application unsuccessful.