Senior Export Key Account Manager

SUMMARY:
A well-known and established spices and meat processing and food packaging manufacturing company requires the above to manage and grow key customer accounts strategically both locally and in Africa, developing long-term commercial partnerships, and driving profitable sales growth across global food industry markets to deliver sustainable business growth.

POSITION INFO:
Minimum requirements for the role:

• A tertiary qualification in a related field is preferred for this role.
• Previous sales experience, having strategically managed major key accounts both locally and internationally within the packaging and or food industry, is preferred for the role.
• The successful candidate must have excellent communication and interpersonal skills.
• Must have excellent sales and negotiation skills and must have strategic thinking and planning abilities.
• Demonstrates resilience, proactive problem-solving, and a passion for delivering customer value and sustainable packaging solutions.
• Proficiency in Excel and Word is essential.

• Managing and growing key customer accounts strategically both locally and in Africa, developing long-term commercial partnerships, and driving profitable sales growth across global food industry markets to deliver sustainable business growth.
• Building and maintaining strong, trust-based relationships with key clients.
• Developing and implementing account plans to achieve sales targets, identifying new opportunities, and driving revenue growth.
• Regularly assessing client needs, understanding their business objectives, and providing tailored solutions.
• Acting as the main point of contact between the client and internal teams, ensuring effective communication and collaboration.
• Identifying upselling and cross-selling opportunities to expand existing accounts and generate new business.
• Addressing client concerns, resolving issues promptly, and ensuring customer satisfaction.
• Tracking account performance, preparing reports, and providing insights to internal stakeholders.
• Managing contract negotiations, renewals, and pricing discussions.
• Keeping abreast of industry trends, market conditions, and competitor activities.
• Understanding customer business models, product requirements, and growth objectives.
• Driving revenue growth and profitability across assigned international accounts.

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