Senior Programme Manager – MBA

SUMMARY:
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POSITION INFO:

Role Output

Develop and enhance the operational delivery of the MBA programme to enrich the Business School experience at all times.

Main duties and responsibilities

• Support the consistent delivery of the MBA programme for all programme members
• Continuous programme member support through management of the support process through liaison with Programme Managers and Academic tutors
• Build and maintain effective relationships with programme members, faculty, staff, administrative staff at the business schools UK branch and other stakeholders
• Co-ordinate and manage the scheduling of MBA intakes
• Compilation of quarterly progression reports for MBA intakes received from Programme managers
• Actively engage in personal and professional development in order to ensure skills growth

Experience and Qualifications –

NON-NEGOTIABLES for successful consideration

• A relevant university degree or equivalent (Honours and/or Master degree desirable)
• 5 years’ experience as a Programme Manager managing courses/qualifications at Post Graduate level at a Business School OR University
• Strong understanding of Microsoft Office Applications AND CRM systems
• Ability to work some evenings and weekends

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Skills and Knowledge

• Excellent communications, empathy and interpersonal skills
• Computer literate, working with databases and information management systems
• Administrative ability
• Strong verbal and written communication and interpersonal skills
• Ability to work to and maintain effective systems and procedures
• Attention to detail and high level of accuracy and methodical working
• Confidence in being able to successfully build and develop professional relationships
• Educational processes and procedures
• Experience in a customer-facing university / business school environment
• Relationship building, stakeholder relations and working with respect for others
• Customer relations skills
• Efficient and effective management of postgraduate studies
• Experience of administration in a busy office environment
• Experience of automated student record and financial systems.
• An understanding of the administrative requirements in the higher education sector
• Significant experience in working with minimal supervision

If you have not received any feedback from us within 5 working days please consider your application unsuccessful.

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