Senior Specialist: Automation Test Analyst

SUMMARY:
Objective of the Role:

• The purpose of the role is to work collaboratively within the IT Service Management team and across other teams in the business to deliver exceptional customer experiences for the platform. You will form part of a larger testing practice (as a senior) within the business to drive quality and governance

POSITION INFO:
Key Responsibilities:

• Actively participate and drive the planning, estimation, and sizing of change requests, features, or IT service requests to be delivered across the relevant delivery streams
• Delivery of a well-structured and standard-designed quality assurance solution within the timelines agreed with the delivery team
• Report and manage the resolution of issues timeously to avoid unplanned expenses, which could result in late delivery and stability issues once operational
• Contribute to the retrospective reviews to introduce efficiencies that will ensure quicker delivery with high quality to our clients
• Work closely with Leads, Developers, Architects, Product Owner, and other Stakeholders to meet the expectations of our clients
• Build and foster deep relationships with Peers, Subject Matter Experts, Developers, Product Owner, and other Stakeholders through honest communication that aligns with the company values
• Liaise with stakeholders across the business to build a network that will align with ways of work
• Contribute to the systematic breakdown of the business need into manageable features, stories, and epics that can be delivered
• Participate in the backlog grooming
• Conduct and participate in the sprint planning, test estimation, and success criteria
• Collaborate with the core test team to continuously improve the test regression pack, automation frameworks, and overall platform
• Where applicable, implement the test automation solutions with the objective that it has adequate coverage and can be reused for regression testing
• Confirm that the automation/functional test suite implemented is appropriately catalogued and aligns with the test governance
• Responsible for testing of the system or component testing under load, high-availability, recoverability, and other fit-for-purpose non-functional testing
• Log defects using the pre-defined defect management tool and ensure the relevant information is captured accurately that will assist with the root cause analysis
• Identify potential product risks and communicate to the stakeholders the details and any possible mitigation factors
• Collaborate with the stakeholder to ensure the resolution of a defect and that the root cause analysis is performed and recorded
• Report the status of testing to the respective delivery stream stakeholders regularly
• Conduct retrospective reviews
• Participate in the showcases for stakeholders
• Understand and manage own time based on expected timelines articulated by the line management and project expectations
• Collaborate with peers and business experts to understand technical advances and their application within the INN8 eco-system
• Seek ongoing improvements in technical capabilities
• Support the achievement of the business strategy, objectives, and values
• Stay abreast of developments in the software quality assurance industry
• Ensure personal growth and enable effectiveness in the performance of roles and responsibilities
• Contribute to the INN8 and Standard Bank Group culture-building initiatives
• Participate and support corporate responsibility initiatives for the achievement of the business strategy
• Seek opportunities to improve business processes, models, and systems through agile thinking

• Advanced diplomas/national degrees
• ISTQB certificate in Software Testing (foundational)
• Safe Agile certification
• Related test automation qualifications

• At least 5 years’ experience in an Investment Platform business or Financial Services Industry
• 6 – 10 years Software Quality Engineering experience, inclusive of best practices
• Experience in solving complex problems for customers (internal or external)
• Experience in building successful relationships and working collaboratively across departmental teams
• Experience working in a fast-paced, proactive, and delivery focused environments
• Familiar with Agile project methodology and common testing tools. e.g., Jira/Confluence/Zephyr
• Solid knowledge and experience of Sonata RDA and its respective integrations in relation to investment platforms
• Solid knowledge and experience of functional and test automation standards, processes, and governance
• Experience with leading large projects, including driving test planning, execution, and reporting
• Strong technical testing experience, including test automation using tools such as Selenium and UFT
• Knowledge and experience with various automation frameworks, i.e., linear, data-driven, keyword-driven, hybrid
• Have a can-do attitude toward implementing process or governance improvements within the test practice
• Solid coding experience in relation to test automation using Java, C#

• A deep understanding of investment and life products (to subject matter expert level) to talk about investments confidently
• An understanding of financial services regulation as it relates to investment platform providers
• An in-depth understanding of providing solutions and experiences that delight financial advisers
• A clear understanding of how an adviser’s business works
• A clear understanding of the competitive landscape for our platform
• A strong understanding of change management processes
• Ability to work systematically with exceptional attention to detail
• Great communication skills, both written and verbal, with the ability to lead people and teams