Senior Technical Facilities Manager

SUMMARY:
Job Specification
Senior Maintenance Manager – Hospitality & Hotel Industry
Ideal Candidate Profile
The ideal candidate is a highly experienced maintenance professional who has spent the majority of their career within the hospitality industry and understands the unique demands of maintaining luxury hotel environments where guest satisfaction, operational continuity, and service excellence are paramount. They possess strong technical expertise in electrical and mechanical building services, excellent leadership capability, and a proactive approach to preventative maintenance and continuous improvement.
Position
Senior Maintenance Manager
Industry
Hospitality | Hotels | Resorts | Lodges | Leisure
Reports To
General Manager / Regional Operations Director
EE 
Open to all South Africans 
Region
Johannesburg East

POSITION INFO:
Purpose of the Role The Senior Maintenance Manager will be responsible for the strategic and operational management of all engineering and maintenance activities across the hotel or hospitality property. The successful candidate will ensure maximum uptime of all facilities, guest rooms, plant equipment, utilities, and building services while maintaining exceptional safety, quality, and service standards expected within a luxury hospitality environment. This role requires a technically strong maintenance professional with extensive hands-on experience gained within the hospitality industry, capable of leading multidisciplinary maintenance teams while driving preventative maintenance programmes, asset management, contractor performance, and capital improvement projects. Minimum Requirements Qualifications Essential Trade Tested Electrician (Red Seal) OR National Diploma (NQF Level 6) in Electrical Engineering or Mechanical Engineering Advantageous Project Management qualification Facilities Management qualification Occupational Health & Safety certification (SAMTRAC\/NEBOSH) Energy Management certification Experience The successful candidate must have: Minimum 10 years' experience as a Maintenance Technician, Maintenance Engineer or similar technical role within the hospitality or hotel industry. Minimum 5 years' management experience leading maintenance teams. Proven experience working within: Luxury Hotels Hotel Groups Resorts Lodges Hospitality Estates Extensive experience maintaining occupied hospitality facilities with minimal disruption to guests. Experience managing maintenance budgets exceeding several million Rand. Experience with preventative and predictive maintenance systems. Experience managing external contractors and service providers. Experience overseeing refurbishment and capital improvement projects. Technical Knowledge Strong working knowledge of: Electrical distribution systems HVAC systems Chillers Cooling towers Air conditioning plants Building Management Systems (BMS) Diesel generators UPS systems Solar systems (advantageous) Water reticulation systems Hot water generation systems Heat pumps Boilers Pumps Swimming pool plant rooms Kitchen equipment Laundry equipment Refrigeration systems Elevators and lifts Fire detection systems Fire suppression systems Access control systems CCTV Plumbing systems Mechanical equipment Building fabric maintenance Hotel room maintenance Preventative maintenance planning CMMS (Computerised Maintenance Management Systems) Key Responsibilities Maintenance Management Develop and implement preventative maintenance programmes. Ensure all hotel facilities remain fully operational. Reduce equipment downtime through proactive maintenance. Maintain statutory compliance of all plant and equipment. Schedule routine servicing of all building services. Facilities Management Manage maintenance of: Guest rooms Restaurants Kitchens Conference facilities Spa facilities Swimming pools Landscaped areas Staff accommodation Plant rooms Electrical infrastructure Mechanical equipment Team Leadership Lead and mentor maintenance technicians and artisans. Manage performance and development of the maintenance team. Coordinate standby and after-hours maintenance. Ensure compliance with company maintenance standards. Asset Management Develop long-term asset replacement strategies. Monitor equipment life cycles. Manage maintenance records. Analyse equipment failures. Improve equipment reliability. Budget Management Prepare annual maintenance budgets. Control maintenance expenditure. Manage contractor costs. Source quotations. Manage maintenance inventory and spare parts. Health, Safety & Compliance Ensure compliance with: Occupational Health and Safety Act Electrical Regulations Fire Regulations Building Regulations Hospitality safety standards Environmental legislation Conduct regular safety inspections and maintenance audits. Contractor Management Appoint and supervise specialist contractors. Ensure SLA compliance. Verify workmanship quality. Manage project timelines. Ensure contractor safety compliance. Competencies Exceptional leadership ability Strong technical troubleshooting skills Strategic planning ability Excellent organisational skills Financial and commercial acumen Strong communication skills Customer service orientation Problem-solving ability Decision-making capability Attention to detail Ability to perform under pressure Key Performance Indicators (KPIs) Plant uptime Preventative maintenance compliance Maintenance budget adherence Guest maintenance response times Equipment reliability Energy consumption reduction Contractor performance Safety compliance Maintenance audit results Asset lifecycle management