Service Manager Ford Automotive

Recruiter:

Isilumko Staffing (JHB)

Job Ref:

3792091387

Date posted:

Friday, September 9, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

Job Requirements;

Greeting customers, scheduling service appointments, writing service orders and descriptions of the different problems and repairs as well as, translating the customer’s repair problems into a comprehensible language for the customer.

Customer service interactions, Catalogue customers’ concerns and comments and explain the repair to the customers. Test-drive vehicles to confirm the service repair, estimate the cost and time for repairs. Work with the service advisor to ensure proactive resolution of all customer complaints and make follow-up calls, as needed

Maintain a high level of customer satisfaction in all automotive service capacities to increase retention and referrals develop lasting customers

Increase profitability of the department. Run an efficient and profitable service department. Oversee service team, auto service staff, customer retention, cost controls, maintenance of all service records and achievement of set objectives. Make sure that the daily inventory is up to its operational standards to customers. Oversee vehicle repair processes to deliver a positive service experience and maintain profitability

Coach team members on ways to drive service sales, beneficial training program options, and customer service tactics

Oversee all day-to-day job duties within the automotive service department with a focus on high employee and customer morale

Guide the management of all automotive service department paperwork, including repair orders, invoices, and maintenance records

MUST HAVE FORD AUTOMOTIVE KNOWLEDGE

Job Requirements

Strong communication skills
Accounting skills
Marketing knowledge
Technical as well as mechanical skills
A charismatic, business savvy personality
They should be detail-oriented also
in addition, Troubleshooting skills
Sales and management experience
Customer service
Computer literacy
Dealership experience
as well as should possess Leadership experience

Similar jobs you might be interested in:

Ford Service Manager
Location: Johannesburg
Salary: 25000 - 30000
MUST HAVE ford EXPERIENCE
31 days ago

Service Manager
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service manager
Today

Field Service Operations EHS Manager.
Location: Johannesburg
Salary: Negotiable on experience
Bachelors degree in Environmental Science/ Occupational Health and Safety, Engineering or related. Professional certification in EHS and at least 5 - 7 years experience in EHS management within the telecoms industry within a large organisation.
Today

Service Centre Manager (Material Handling Equipment)
Location: Johannesburg
Salary: Salary: TCTC R63 000 Kpm
An experienced service Centre manager is required for permanent employment in the East Rand. The successful candidate will be responsible for leading all operations and sales functions within a busy service centre environment, aligned with the company’s customer service and sales strategy
1 day ago

Service Centre Manager (Material Handling Equipment)
Location: Johannesburg
Salary: Salary: TCTC R63 000 Kpm
An experienced service Centre manager is required for permanent employment in the East Rand. The successful candidate will be responsible for leading all operations and sales functions within a busy service centre environment, aligned with the company’s customer service and sales strategy
1 day ago

Service Centre Manager (Material Handling Equipment)
Location: Johannesburg
Salary: Salary: TCTC R63 000 Kpm
An experienced service Centre manager is required for permanent employment in the East Rand. The successful candidate will be responsible for leading all operations and sales functions within a busy service centre environment, aligned with the company’s customer service and sales strategy
1 day ago

Service Centre Manager (Material Handling Equipment)
Location: Johannesburg
Salary: Salary: TCTC R63 000 Kpm
An experienced service Centre manager is required for permanent employment in the East Rand. The successful candidate will be responsible for leading all operations and sales functions within a busy service centre environment, aligned with the company’s customer service and sales strategy
1 day ago

Account Manager / Service Delivery Manager
Location: Johannesburg
Salary: 20000 Monthly
Account manager / service Delivery manager - JHB North
2 days ago

Service Manager
Location: Vereeniging
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service manager
3 days ago

Technical Service Manager
Location: Centurion
Salary: Market related
Electronics Distribution requires Technical Ops manager to manage the technical department & Ops
7 days ago

Service Manager Ford Automotive

Similar jobs you might be interested in:

Create a free job alert for Service Manager Ford Automotive in Johannesburg