SharePoint Operations Manager

SUMMARY:
Sharepoint Operations Manager

POSITION INFO:

Our Client a leading tech firm is seeking a SharePoint Operatins Manager to join their team in Sandton. The offer stability, benefits, competetive salaries and a great woring environment.

As a SharePoint Operations Manager, you''ll be responsible for the day-to-day operations of SharePoint Operations. You will ensure that our systems are up and running at all times with minimal downtime. You will manage all aspects of the environment including installation, configuration, and maintenance to ensure that it''s always working optimally. In addition, you''ll monitor any issues regarding security or availability in order to make sure they''re addressed quickly and effectively.

Requirements

• Manage daily Operations within the Microsoft SharePoint line of business.
• Managing the relevant systems (SAGE, Azure DevOps, Service NOW, S4H, etc.) and processes within LOBS
• Building operational relationships between Client, Microsoft, cross LOB, finance department and HR department
• Automating and streamlining all Operational processes.
• Understanding of the various Microsoft SharePoint Application Capabilities to a sufficient level for pre-sales engagements, managed services engagements and project delivery.
• Ensuring relevant SCRUM and SAFE methodologies are implemented and thriving within SCRUM Teams
• Oversee contract management and monthly billing.
• Take reasonable action to prevent operational and client escalations where possible.
• Ability to handle and resolve operational and client escalations successfully.
• Relevant communication to the Sales, Pre-sales and Finance teams regarding any Operational Changes.
• Able to effectively manage the operational team including performance reviews or performance improvement activities.
• Ensuring teams perform within expected performance metrics including meet operational SLA’s for clients; projects delivered as per agreements; etc.
• Ability to play multiple roles as the situation demands it e.g. Operational Manager, Coach, SCRUM Master

Key abilities required

• Strong analytical and problem-solving abilities
• Clear and logical thinking
• Team player that is easy to work with and that functions in any size team
• Demonstrates personal motivation and a positive attitude
• Uses initiative, shows determination and commitment to delivery
• Copes under pressure
• Demonstrates resilience
• Facilitation Skills
• Strong work ethic and drive for results
• Values quality and produce high quality work at all times
• Good verbal and written communication skills, including an extensive vocabulary of general language and ICT terminology
• Reliable – ensures that if an assignment is allocated, it will be completed as agreed
• Willing to learn other platforms
• Demonstrates high ethics and adherence to clients values
• Self-motivated, with a keen passion to stay ahead of the trends.
• Risk management/risk mitigation skills.
• Strong analytical and problem-solving abilities
• Clear and logical thinking
• Strong financial acumen

EXPERIENCE

• Management/Team leader experience, about 2 to 3 years.
• Financial management experience (project management finance management or similar)
• Relevant IT industry experience.
• Microsoft SharePoint experience (advantage)

Qualifications

• Matric
• Degree, SAFE Agile Certification, SharePoint Certifications 

Perks

• Medical Aid / Medical Insurance, Group Life Cover, Funeral Benefit, Minimum 18 days annual leave.

NB! This job is now closed. You can apply for other jobs by uploading your CV.