Shopping Centre Manager - JHB - Equity requirement

SUMMARY:
Shopping Centre Manager - JHB - Equity requirement

POSITION INFO:
- Full centre management function and overall day-to-day management of the property - Preparation of comprehensive monthly management and Board packs, including: - Financial performance and budget reporting - Income, expenditure and variance analysis - Utilities and recovery reporting - Arrears and collections - Operations and maintenance - Tenant matters and leasing updates - Marketing and centre performance - Risk, compliance, health & safety and security - Monitoring the centre's financial performance and budgets, identifying variances and implementing corrective action - Managing tenant relationships, queries, complaints, lease obligations and tenant performance - Driving arrears management and collections in conjunction with the relevant finance and leasing teams - Overseeing utilities, consumption, recoveries and anomalies - Managing all building operations, maintenance, cleaning, security, landscaping and service providers - Ensuring that preventative maintenance, statutory compliance and operational standards are maintained - Managing contractors and suppliers, including performance, quotations, purchase orders and service delivery - Taking ownership of centre marketing, promotions, events and tenant engagement - Monitoring footfall, turnover and other key retail performance indicators - Preparing reports and presentations for the client, owners and\/or Board - Managing budgets, forecasts and operational expenditure - Identifying opportunities to improve the financial and operational performance of the centre - Ensuring all centre documentation, records, contracts, compliance certificates and reports are kept up to date - Leading and managing the full centre team, providing clear direction, accountability, support and performance management - Conducting regular team meetings and ensuring that staff understand their responsibilities, priorities and deliverables - Building strong relationships with tenants, clients, contractors, service providers and other stakeholders - Dealing confidently with operational challenges and taking ownership of problems from identification through to resolution The successful candidate must be: ✓ Commercially minded ✓ Financially astute ✓ Operationally strong ✓ An excellent communicator ✓ A confident people leader ✓ Highly organised and deadline-driven ✓ Strong in reporting and presentation skills ✓ Proactive rather than reactive ✓ Able to analyse information and make sound business decisions ✓ Comfortable dealing with clients, tenants and senior management ✓ Able to manage pressure and competing priorities ✓ Accountable and willing to take ownership Minimum requirements - Relevant tertiary qualification in Property Management, Real Estate, Business Management or a related field, or relevant years experience - 5+ years' experience in retail centre\/property management, preferably managing a sizeable shopping centre - Proven experience managing a full centre management function - Strong understanding of retail property financials, budgets, arrears, utilities and recoveries - Experience preparing professional management and Board reports - Proven experience managing and leading a multi-disciplinary centre team - Strong computer literacy, particularly Microsoft Excel and reporting systems - Excellent written and verbal communication skills - A valid driver's licence Send cv to