Site Manager Control Room Operations

SUMMARY:
Job Title: Site Manager Control Room Operations 
Location: Gauteng, West-Rand
Industry: Security | Control Room Operations
Type:   Full-Time     / Environment: High-security, operations-driven, compliance-focused

About the Role
We are seeking an experienced Site Manager Control Room Operations (10 to 15 years experience) to lead and oversee security operations at a contracted mining site in the Westrand of Gauteng nearby Randfontein & Westonaria. Reporting directly to site management, you will be responsible for ensuring the smooth running of the control room, compliance with PSIRA standards, and effective management of all security systems and personnel. This is a site-based role suited to a seasoned security professional with proven control room management experience, strong leadership, and a proactive, solutions-driven approach. Your ability to balance operational oversight with stakeholder engagement and reporting is critical. (PSIRA Grade A registration, valid South African driver’s license, and SA citizenship is mandatory.)

POSITION INFO:
What you’ll be doing

• Manage the daily operations of the control room, ensuring optimal performance and security monitoring
• Supervise and coordinate control room operators to enforce compliance with security protocols and procedures
• Monitor, manage, and optimize surveillance systems, including HikCentral and Cathexis
• Analyze security threats, alarms, and incidents, taking immediate and appropriate action in coordination with site security teams
• Act as a key liaison with Mine Management, representing the company in formal SRM (Stakeholder Relationship Management) reviews
• Develop and implement control room policies, procedures, and reporting structures
• Conduct training and refresher courses for control room staff on system operations and emergency response protocols
• Maintain accurate records and produce high-level reports and presentations on incidents, security breaches, and system performance
• Ensure all security equipment is operational, maintained, and regularly tested

• PSIRA Registration (Grade A) – mandatory
• 10 to 15 years working experience in CCTV Industry
• Valid South African driver’s license and South African citizenship – mandatory
• Clear criminal record (verification required)
• Proven experience in a control room environment, preferably in mining or high-risk security
• Strong knowledge of security systems, including HikCentral and Cathexis
• Exceptional leadership, decision-making, and team management skills
• Strong presentation, reporting, and stakeholder engagement capabilities
• Ability to professionally represent the company in discussions with Mine Management and external stakeholders
• Technical understanding of surveillance equipment, alarms, and access control technologies
• Capacity to perform under pressure and make critical security decisions in real-time

• Previous experience in mining security operations
• Additional certifications in security management or surveillance systems
• Experience in incident investigation, risk assessment, and conflict resolution
• Strategic thinking, proactive risk management, and strong communication/diplomacy skills

• Senior leadership position in a high-security, operationally critical environment
• Opportunity to manage and develop a professional control room team
• Exposure to advanced security systems and high-profile stakeholder interactions
• Competitive salary: R25 000 to R35 000 CTC, based on experience and qualifications
• Long-term career development in the security operations sector

• This is a site-based role with regular interaction with Mine Management and security personnel
• Standard shift: 07:00 – 16:30, Monday to Friday
• PSIRA Grade A registration, valid license, and South African citizenship are non-negotiable
• You will oversee operational compliance, reporting, and stakeholder relationship management
• Please note: Any offer for this role will be contingent upon the successful completion of pre-employment checks, including a medical examination, criminal background verification, and polygraph test.