Software Engineering Director

SUMMARY:

POSITION INFO:
Minimum Requirements
Qualifications:

• BEng (Computer) Degree or BSC Information Technology Degree or similar
• Relevant Information Technology degree or diploma, Certified Scrum Master (Desirable)

• 15+ years relevant working experience with 5+ years in a Team Management Role
• Cybersecurity (SOC 2 or HiTrust)
• Team management
• Software engineering roadmap planning, analysis, estimations
• Software product analytics and data insights
• Data driven customer experience design and development
• IT systems scoping relating to consumer-facing applications (SaaS and/ or HaaS models would be beneficial).
• Requirement gathering and documentation.
• Scrum Master (Agile).

• Practising knowledge of SDLC.
• Knowledge of consumer-facing web development, deployment and maintenance.
• An in-depth understanding of User Experience design and Consumer products.
• Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS).
• Non-relational database design and management.
• SQL Database management, BQuery and SQL Server skills, including SQL objects development. performance tuning, analysis and integration.
• Working knowledge on translating business needs into technical specifications.
• The application of critical thinking and a data-driven approach to the continuous improvement of a system and the customer's experience relating to the product.
• In-depth understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework.
• Strong analytical, troubleshooting skills and root-cause analysis ability.
• Familiarity with BI technologies (e.g., Tableau).

• Development
  • Analyze system requirements and identify technical deficiencies to implement optimizations and improvements.
  • Oversee the creation of efficient, reusable, and reliable code in accordance with quality-accredited standards.
  • Manage testing, debugging, and fault correction protocols to ensure applications perform to specification.
  • Direct the design of robust integrations and ensure a data-led approach is integrated into all functional specifications.
  • Execute sprint management and development methodologies, ensuring alignment with product strategy and company goals.
  • Establish metrics and reporting frameworks to monitor SDLC progress and system performance.
• Team Management
  • Direct the development team through coaching, mentorship, and regular performance reviews to ensure professional growth and support.
  • Align development efforts with Product Management, Architecture, and Infrastructure strategies.
  • Manage team productivity and resource deployment, driving quarter-on-quarter metric improvements.
  • Lead proactive recruitment and capacity planning based on strategic objectives.
  • Enforce high software quality standards by establishing robust development lifecycle processes and habits.
• Development Processes and Strategy
  • Optimize development and data processes to improve operational efficiency and output accuracy.
  • Provide strategic input for Data Warehouse design and dimensional modeling to ensure comprehensive data mining.
  • Develop implementation strategies for new products, considering commercial, legal, and operational risks.
  • Identify and report on technical risks, implementing appropriate mitigation measures.
  • Streamline maintenance and development workflows to enhance product profitability.
• Dev Product Ownership
  • Act as the technical Product Owner for B2C and B2B platforms, ensuring ultimate responsibility for technical excellence.
  • Implement best-practice design methodologies to maintain clean, auditable, and manageable systems.
  • Facilitate efficient code reviews to reduce time-to-market and deployment errors.
  • Approve business, functional, and technical specifications prior to development commencement.
  • Ensure product conformity with regulatory, legislative, and quality objectives.
  • Resolve bottlenecks and bugs within the tech ecosystem to ensure prolonged scalability.
• Cybersecuirty
  • Promote cybersecurity awareness and integrate security requirements into system documentation.
  • Oversee the implementation of fixes resulting from monthly vulnerability scans and penetration tests.
  • Ensure the safety and security of all systems by prioritizing the resolution of identified deficiencies.
  • Manage CI/CD procedures in alignment with the Architecture, Platform, and Data teams.