Specialist: Application Support (Deployment & Releases)

 

Recruiter:

Isilumko Staffing (JHB)

Job Ref:

222901015

Date posted:

Thursday, December 23, 2021

Location:

Johannesburg, South Africa


SUMMARY:
-

POSITION INFO:

  • Support and maintain application 24/7, to ensure stability, systems availability and performance according to agreed SLA
  • Support, maintain and monitor Non-Production and Production Environments
  • Deploy applications to Non-Production and Production Environments
  • Maintain software components & ensure reliable deployment of new features
  • Review input deliverables from Development (RN / DI)
  • Prepare implementation plan and Communicate to stakeholders
  • Ensure application monitoring is in place as well as automated daily health checks
  • Research new tools, technologies and best practices
  • Taking ownership of software issues, and working with Development Teams to resolve more advanced issues...
  • Support the adoption of Continuous Delivery, Continuous Integration, and Agile best practices,
  • Automation of manual tasks
  • Proactively perform routine maintenance activities
  • Perform daily health checks on all applications
  • Manage pre-implementation and post-implementation testing.
  • Monitor Service Desk queue and manage incidents, requests and problems experienced with systems.
  • Run production scripts to correct system errors.
  • Provide business support when required (e.g. month-end operational activities).

A) Knowledge and Skills

Formal Education

IT degree/diploma

Technical/
Legal Certification

  • MCSD – Microsoft Certified Solutions Developer
  • Strong computer skills including Microsoft Office and databases
  • Knowledge of configuration management tools and application performance and management tools
  • ITIL foundation certification

Experience

· Minimum 3-5 years of enterprise software development experience or 2+ years of DevOps experience; IIS .net technology

· 2+ years of experience in windows based operating systems

· Knowledge and understanding of Agile Methods

· Minimum 2-3 years of development experience

· Exposure to cloud computing

· Application Performance and Monitoring tools

· Experience working in an Agile development environment

· Insurance background/experience (Advantage)

· K2 Platform knowledge and experience (Advantage)



 


 

 

 

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