Support Engineer/Network Administrator

Recruiter:

SHARON NUROCK RECRUITMENT CC

Job Ref:

DUR003235/SN

Date posted:

Friday, May 9, 2025

Location:

Durban, South Africa

SUMMARY:
Our client is well known for its accomplishments in the field of freight management services in Southern Africa, including containerised sea freight.Â Their IT solutions include bespoke in-house development for freight and container management, workflow processing, and packaged software for Financial and Human Resources.

They currently seek a motivated IT Support Engineer/Administrator, to assist in managing all IT infrastructure at the Durban Facility. This will include:

POSITION INFO:

Setting up and administering Windows PCs and Android hand-held devices for the line-of-business system.
Managing and maintaining the facilityâs network infrastructure IT infrastructure.
Ensuring the smooth operation of the systems.
Providing first-line support to end-users.

Minimum Job Requirements:

Matric is essential.
Minimum 2 or more yearsâ experience in a similar role.
Proven experience as an IT Systems Administrator.
Familiarity with antivirus products and Windows updates.

Key Responsibilities:

Manage antivirus products and ensure systems are protected against malware and other security threats.
Ensure end-user devices are properly up-to-date.Â
Configure and maintain Windows desktops and laptops; wireless Android devices, and printers.
Support and administer Microsoft Office Suite applications.
Provide user support and troubleshooting for desktops, laptops, and other end-user devices.
Understand enough of the business systems to provide first-line support and address issues.
Assist end-users in logging helpdesk tasks to notify and track problems.
Report problems to Head-Office IT in Cape Town, and to vendors where necessary.Â Â
Build troubleshooting guides for common and recurring problems.Â
Proactively implement improvement solutions to the IT infrastructure.
Compile IT equipment asset register.
Procure software and hardware to enhance business operations.

Competencies:

Excellent communication and interpersonal skills.
Good technical expertise and problem-solving skills, the ability to work independently, and excellent communication skills.
Ability to work independently, prioritise tasks, and self-start.
Problem-solving skills and attention to detail.
Familiarity with antivirus products and windows updates.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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