Support Services Supervisor

SUMMARY:
Our client is looking for a Support Services Supervisor to join their team

POSITION INFO:
Roles and Responsibilities
RESPONSIBILITIES:
Team Supervision & Coordination

• Supervise and coordinate the daily activities of the Support Services administrative team.
• Allocate workloads and monitor the execution of multiple administrative functions.
• Ensure tasks are completed accurately, efficiently, and within required deadlines.
• Provide operational support to the Support Services Manager and escalate issues where required.

• Oversee purchase order generation and invoice processing.
• Coordinate specialized finance-related administrative activities.
• Support cross departmentally with administrative and reporting requirements.
• Liaise with Finance to resolve discrepancies and maintain accurate financial records.

• Oversee the maintenance and accuracy of time and attendance records.
• Review exception reports and investigate discrepancies.
• Ensure compliance with payroll submission deadlines.

• Supervise PPE procurement, issuing, and record keeping.
• Oversee daily cash office issuing and reconciliations.
• Maintain accurate procurement, financial, and operational records.

• Compile and distribute operational and administrative reports.
• Monitor accuracy of departmental data and records.
• Act as liaison between Support Services, Finance, Operations, and Account Executive teams.

• Grade 12 (Matric).
• Relevant tertiary qualification (Diploma / Degree) in Administration, Finance, Business Management, or a

• Minimum 5 years’ experience in an operational or finance administration environment, preferably within

• Supervisory or team coordination experience essential.
• Experience with accounts payable, financial administration, and operational reporting essential.

• Strong MS Office proficiency (Advanced Excel essential).
• Experience with SharePoint advantageous.
• Experience with ERS, VTS, Klari-T or similar operational systems advantageous.
• Strong numerical, analytical, and reporting ability.
• Attention to detail / meticulous
• Strong administrative skills
• Ability to work under pressure, meet strict deadlines, and work independently

• Strong supervisory and coordination skills.
• Ability to manage multiple administrative functions simultaneously in a fast-paced environment.
• Strong operational awareness and problem-solving ability.
• High integrity, trustworthiness, and accountability, particularly when handling financial information.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and organisational ability.
• Effective communication and interpersonal skills.