Support Specialist for Freight Forwarding Software (preferably with prior multimodal operations experience)

Recruiter:

Tiger Recruitment

Job Ref:

JHB002111/SG

Date posted:

Tuesday, March 11, 2025

Location:

Johannesburg, South Africa

SUMMARY:

Support Specialist for Freight Forwarding Software (preferably with prior multimodal operations experience)

POSITION INFO:
My client is seeking a Support Specialist to join their team, lending first line support and guidance to their clients (freight forwarding and Customs clearing agents)
The ideal candidates need to have proven prior multimodal (air & sea) Clearing & Forwarding Controller experience, with a strong aptitude for systems, processes, and investigating detailed scenarios

Capabilities & Competencies:
Knowledge and understanding of the Clearing & Forwarding industry, including all facets of typical import and export process flows
Knowledge of pricing principles and methodology, including INCO Terms
Understands and applies commercial and financial principles, specifically as it pertains to shipment profit & loss
Proven track record of end-to-end process execution
Must have experience in both Imports and Exports, handling shipments from A – Z, including estimates, invoicing, cost accruals and disbursement management
Above average verbal and written communication skills, with a strong preference for bilingual (English & Afrikaans) proficiency
Dedicated to client support, service excellence, and continuous learning
Demonstrating responsibility, task ownership and a service-oriented approach

Required qualifications:

Senior Certificate (NQF 4)
3-5 Years work-related skills and experience in the Clearing & Forwarding and/ or supply chain industry
3-5 Years minimum experience in a Clearing & Forwarding operational role
Experience in dealing with shipping lines, co-loaders and transporters will be beneficial.
Intermediate to advance experience and knowledge of TMS systems such as ShipShape or CargoWise

Additional information:

Code B driver's license and own reliable transport.
Willing to work overtime and be available after business hours on pre-determined schedules

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Treasury Support Specialist
Location: Johannesburg
Salary: R30 000 Monthly
ð¼ Treasury support specialistð Location: Sandton| ð Full-Time | Hybrid/On-Site A fast-growing team in the financial systems space is looking for a support specialist to assist with treasury system implementations, client support, and technical documentation.This role is perfect for someone with a finance background, strong communication skills, and a client-first mindset.
1 day ago

Logistics & Executive Support Specialist
Location: Pretoria
Salary:
Our client, a dynamic organisation is looking for a logistics and executive support specialist. Join an organisation where your logistical expertise and executive support skills will be truly valued. We're looking for a sharp, solutions-oriented individual to take the reins of our import/export logistics operations, while also providing vital corporate travel coordination and high-level administra...
3 days ago

Business Support Specialist
Location: Johannesburg
Salary:
A prominent multinational company is seeking a Business support specialist to join their team. The ideal candidate will have a solid administrative background, experience supporting executives, and a proven ability to work across international markets.
4 days ago

Business Support Specialist (Personal Assistant)
Location: Fourways
Salary:
We are looking for Business support specialist who will deal with all personal assistant related duties for a Multinational company based in the Fourways area in Johannesburg on a Hybrid work model.
4 days ago

SAP HCM/SF Support Specialist
Location: Johannesburg
Salary: Monthly
Well known and growing private hospital group requires a SAP Project support specialists : HCM/SF to develop and maintain software and workflows according to specification within the SAP HR environment to deliver, maintain, troubleshoot, and enhance SAP HCM/SF functionality.
15 days ago

Technical Support Specialist (Level 2)
Location: Pretoria
Salary: R18 000 - R23 000 per month
A 1s & 2nd level software, hardware and Networking support role. Office based in Pretoria East (Murrayfield) for a company in the ICT & Infrastructure Sector.
9 days ago

Application Support Specialist
Location: Johannesburg
Salary:
65 days ago

Systems Support specialist
Location: Johannesburg
Salary:
69 days ago

ERP System Software Assistant
Location: Johannesburg
Salary:
We are seeking an ERP System software Assistant for our client in the Automotive Industry in Johannesburg.
16 days ago

Senior Engineer Substation
Location: Johannesburg
Salary:
Purpose of the Job: Functions as a technical specialist or in a lead role in the design of Dx and Tx substations.Under general direction, develops and applies advanced engineering techniques, concepts and approaches to complex engineering problems.May provide technical guidance over a group or supervise engineering staff on projects of low to medium complexity.May be responsible for developing, va...
1 day ago