System Analyst

SUMMARY:
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POSITION INFO:

AREAS OF RESPONSIBILITIES:
The key performance areas of the role will focus on, but not limited to:

KPAs ACTIVIES/TASKS

1. Analysis and Design

• Design, modify and improve information systems to optimize workflow.
• Map business rules and processes into a technical solution for the organization.
• Analyze and document current systems.
• Prepare charts and diagrams (system requirements / specifications) that constitute a representation of the new system in terms which managers and  non-data processing personnel can understand
• Prepare analysis which present cost versus benefit as a result of implementing the proposed new system/systems.
• Work with business owners to understand improvement requirements and identify problems of the current systems.
• Maintain currency with the application environment to ensure state of the art solutions.
• Assist with the development of configuration management plans.
• Assist in the development of test plans

2. System implementation

• Compile, in co-operation with the relevant main user(s) an implementation plan.
• Give help with programmatic data inputs, do the necessary compiling of code and data migration, where necessary.
• Offer the necessary support in respect of users' access to the respective system functions.
• Do the program transfers and exemption from program codes, as applicable.
• Do the necessary checks to confirm the successful implementation of the system. Arrange for and obtain confirmation from users about successful implementation by the users.
• Give inputs into the users' needs for system-related hardware, e.g. printers and the positioning of printers.
• Refer users to the Helpdesk for reporting problems relating to system infrastructure.
• Offer the necessary support to users in respect of the provision of accompanying information in order to expedite the resolving of system-related problems.
• Give inputs into the implementation plan in cases where a project manager is involve

3. Research

• Researching and developing leading practices for the System Analysis function.
• Benchmarking and analysis of trends to optimize internal processes.
• Engaging with business units to proactively (and reactively) provide solutions, advising the organization's management and other stakeholders in their relevant area of expertise.
• Benchmark the company's System Analysis function with Local and International best practice and application at other Organizations.

4. Project management

• Identify strategic projects that need to be undertaken in the System Analysis function.
• Preparing project definition and detailed plans with the PMO.
• Driving and supporting the implementation of the specialized areas initiatives and strategic projects that address the needs and expectations of the company's stakeholders

5. Governance and Reporting

• Monitoring and reporting on progress against functional initiatives.
• Monitoring and reporting on compliance with legislation and the company policies, procedures and controls.
• Promoting sound institutional governance, participating in required governance structures and serving as a member on the required forums.
• Compiling reports on the functional performance at the required intervals reflecting all relevant statistics

• MINIMUM REQUIREMENTS
• Diploma/ National Diploma
• 3 years relevant experience