System Engineer - (Fortinet NSE4/FCP) – Pre- and Post-Sales

SUMMARY:
Systems Engineer (Fortinet NSE4/FCP) – Pre- and Post-Sales
Location: Centurion On-Site
The salary band for the SE role is R593,880 per annum

POSITION INFO:
Minimum requirements:
Job Overview**
The Systems Engineer (Fortinet NSE4/FCP) will play a critical role in delivering technical expertise for Fortinet solutions, supporting both pre-sales and post-sales activities. This role involves collaborating with sales teams, channel partners, and customers to design, implement, and optimize Fortinet-based cybersecurity and networking solutions. The ideal candidate is a proactive, customer-focused professional with strong technical knowledge of Fortinet products and a passion for delivering exceptional service.

Key Responsibilities**
Pre-Sales Responsibilities:**
- Collaborate with the sales team to identify customer needs and design tailored Fortinet-based solutions (e.g., FortiGate, FortiManager, FortiAnalyzer, FortiSIEM, etc.).
- Conduct technical presentations, product demonstrations, and proof-of-concept (PoC) deployments to showcase Fortinet solutions to prospective clients.
- Develop solution architectures, technical proposals, and Bills of Materials (BoMs) to meet customer requirements.
- Provide expert guidance on Fortinet product capabilities, including next-generation firewalls (NGFW), SD-WAN, zero-trust network access (ZTNA), and secure access service edge (SASE) etc.
- Assist in proposing solutions to RFPs, RFIs, and tenders with accurate and compelling technical content.
- Stay updated on industry trends, competitive landscapes, and Fortinet’s product roadmap to position solutions effectively.

Post-Sales Responsibilities:**
- Lead the implementation, configuration, and deployment of Fortinet solutions to ensure successful customer onboarding.
- Provide hands-on technical support for troubleshooting, optimization, and performance tuning of Fortinet products post-deployment.
- Conduct knowledge transfer sessions and training for customers and partners on Fortinet solutions.
- Collaborate with customers to ensure seamless integration of Fortinet products into their existing IT environments.
- Work closely with Fortinet’s technical support teams and Africa’s internal resources to resolve complex technical issues.
- Document implementation processes, configurations, and best practices to ensure customer satisfaction and repeatability.

General Responsibilities:**
- Act as a trusted technical advisor to customers, partners, and internal teams, fostering strong relationships.
- Maintain up-to-date knowledge of Fortinet’s product portfolio and emerging cybersecurity trends.
- Contribute to the development of internal processes, tools, and methodologies to enhance service delivery.
- Participate in industry events, webinars, and training sessions to promote Africa and Fortinet solutions.
- Collaborate with cross-functional teams, including product management, marketing, and technical support, to drive business objectives.
-Keep up to date Certifications across assigned Vendors.
-Upskill in new technologies according to business needs.

Qualifications and Skills**
Required:**
- Fortinet NSE4 certification (NSE5, NSE6, or NSE7 is a plus).
- Fortinet Certified Professional (FCP) certification in Network Security or equivalent.
- 3+ years of experience in a systems engineering role, with a focus on cybersecurity and networking solutions.
- Proven experience in pre-sales and post-sales activities, including solution design, implementation, and support.
- In-depth knowledge of Fortinet products, including FortiGate firewalls, FortiManager, FortiAnalyzer, SD-WAN, and related technologies.
- Strong understanding of networking protocols (TCP/IP, VPN, BGP, OSPF) and cybersecurity principles (firewall policies, IPS, antivirus, etc.).
- Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Willingness to travel across South-Africa as needed to support customers and partners.
-Competent in English language written and spoken

Preferred:**
- Additional certifications such as CCNA, CCNP, or other vendor-specific certifications (e.g., Palo Alto, Cisco, Check Point).
- Experience working in a distribution or channel-focused environment.
- Familiarity with cloud security, SASE, or zero-trust architectures.
- Knowledge of ITIL frameworks or project management methodologies.
- Fluency in additional languages is an advantage.

Consultant: Angie Botes - Dante Personnel Greenstone
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