Systems Analyst

SUMMARY:
Gijima Staffing Solutions is recruiting on behalf of a leading South African retail organisation for an experienced Systems Analyst to join their Information Technology team based in Cape Town.

This is an exciting opportunity for a technology professional who thrives at the intersection of Supply Chain Technology, Systems Integration, Data and Analytics, Cloud Modernisation, and Business Process Improvement.
The successful candidate will play a key role in analysing, designing, enhancing, testing, and supporting critical business systems that enable operational excellence across a complex retail environment.

POSITION INFO:
The ideal candidate will possess strong systems analysis capabilities, excellent SQL and integration experience, and a deep understanding of supply chain and financial processes. You will work closely with business stakeholders, technical teams, and third-party service providers to deliver sustainable technology solutions that support business growth, operational efficiency, and continuous improvement initiatives. Key Responsibilities System Analysis and Business Requirements Analyse existing systems, processes, interfaces, and business requirements. Translate complex business requirements into detailed functional specifications and system designs. Identify opportunities for system enhancements, optimisation, and continuous improvement. Evaluate existing systems and interfaces for modification and enhancement purposes. Solution Design and Systems Integration Design system enhancements and solutions that meet evolving business needs. Translate business processes and user requirements into effective technical solutions. Design interfaces and integrations between various systems and applications. Participate in process redesign initiatives and provide input into deployment planning. Conduct peer reviews of change requests and solution designs. Testing and Quality Assurance Develop and execute system, integration, and regression test plans. Perform systems testing and validate solutions prior to implementation. Support business stakeholders during functional and user acceptance testing. Investigate and resolve testing issues while ensuring solution quality. Implementation and Continuous Improvement Support the implementation of new systems, enhancements, and process improvements. Participate in post-implementation reviews and continuous improvement initiatives. Ensure effective knowledge transfer and operational readiness during deployments. Provide subject matter expertise throughout project lifecycles. Operational Support and System Stability Support critical business systems and ensure adherence to agreed service levels. Resolve incidents, service requests, and user queries. Provide guidance on Trade Payables processes and associated system impacts. Support supply chain operations across multiple African countries and currencies. Participate in standby support on a rotational basis and perform peak-period system checks. Stakeholder Collaboration Work closely with business units, technical teams, and external service providers. Provide functional leadership and support to business and technical stakeholders. Assist with training material development and knowledge transfer activities. Contribute to the ongoing improvement of support processes and operational effectiveness. Documentation and Governance Develop and maintain all relevant SDLC documentation. Document system designs, interfaces, enhancements, and support procedures. Maintain operational support manuals and technical documentation. Minimum Requirements Minimum 3-year IT qualification (Degree, Advanced Diploma, or equivalent). Minimum 5 years of relevant IT experience. Proven experience within Supply Chain Management and associated financial systems. Strong SQL query writing, troubleshooting, and data analysis experience. Strong XML and relational database knowledge. Experience working with systems integrations and multiple integration formats. Experience working independently on projects and continuous improvement initiatives. Knowledge of project management and testing methodologies. Willingness to participate in standby support on a rotational basis. Advantageous Experience Retail industry experience. Supply chain and logistics systems exposure. Knowledge of cloud technologies and cloud-based architecture principles. Experience supporting multi-country and multi-currency operations. Exposure to warehouse management, procurement, inventory, distribution, or merchandise systems. Experience within digital transformation or modernisation programmes. Understanding of e-commerce, fulfilment, and omnichannel retail environments. Key Competencies Strong analytical and problem-solving skills. Excellent systems thinking and integration capability. Strong attention to detail. Self-motivated with a high level of accountability and ownership. Ability to work effectively across business and technical teams. Strong communication and stakeholder engagement skills. Ability to manage multiple priorities within a fast-paced environment Continuous learning mindset and adaptability to changing technologies. If you meet the above requirements and are looking for an opportunity to contribute to innovative technology initiatives within a leading retail environment, we encourage you to apply. If you have not heard from us by 20 June 2026, please consider your application unsuccessful.

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