Systems Coordinator

SUMMARY:

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in Gauteng.

The Systems administrator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers.

POSITION INFO:


A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in Gauteng.

The Systems administrator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers.

• Grade 12 or NQF4 equivalent qualification
• IT Diploma or degree advantageous
• Technical understanding e.g. needs to know different computer systems; operating systems and applications
• Knowledge of hardware and software troubleshooting
• Computer security
• Knowledge of Shop 5, Cognos, Windows, B3 and Voice console WMS
• Computer literate (MS Office)

IT SUPPORT

• Collect and issue equipment
• Investigate missing/damaged equipment
• Configure scanners both handheld and RF scanners
• Ensure printers are added and replaced
• Ensure Configuring of printers is done
• Diagnose and resolve any software related issues
• Diagnose and resolve any network related problems
• Resolve any computer hardware related issues
• Perform Technical and Network support on all PC’s, Printers, Handheld Scanners and RF terminals in the DC, Export and Return Centre
• Provide end-user support on Microsoft Office Applications

SYSTEM SUPPORT

• Ensure daily systems (Shop5 ) back-up is done
• Provide User support on Shop5
• Ensure new user (staff requisitions) are added
• Ensure old users on the system (termination forms) are deleted
• Ensure that user setup on the system matches users job description
• System Access Applications on Infor, Cognos, Emails, Windows, B3, Better Store, Voice Console
• Resolve any system related problems including dispatch errors
• Ensure User support on the Voice system (Voice Console)
• Resolve problems related to Voice picking
• Make changes on system (Shop5)

OPPERATIONS SUPPORT

• Monitor User Setups (run all SMASA users on COGNOS)
• Monitor Printer Page usage and keep record
• Maintain Printer Maintenance kit status
• Send all necessary reports at time given ( daily equip, late picks reports)
• Issue Pickers tickets during break time
• Facilitate Picker training on Voice Picking




 

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