TECHNICAL SUPPORT SPECIALIST – ISP / TELECOMMUNICATIONS (NELSPRUIT)

SUMMARY:
Provide technical support, installation, configuration and troubleshooting for network infrastructure, VoIP telephony and CCTV systems.

POSITION INFO:
Requirements 3-4 years' technical support experience within an ISP, WISP or telecommunications environment Strong MikroTik RouterOS knowledge (v6 and v7) Good understanding of TCP\/IP, VLANs, routing, NAT, firewalls and VPNs Hands-on experience installing and configuring Yeastar PBX systems and Yealink IP phones CCTV installation and technical support experience Willingness to participate in a standby rotation MikroTik certifications (MTCNA\/MTCRE) advantageous Yeastar certifications advantageous Experience with Sophos, FortiGate or other firewall solutions advantageous Knowledge of Zabbix or similar network monitoring tools advantageous By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and\/or MPRTC's clients and\/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to \"Opt-Out\" of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.