TMS Solutions Expert

SUMMARY:

POSITION INFO:
An opportunity exists for a TMS Solutions Expert to join a technology-driven logistics environment, providing specialist support and expertise across Transport Management Systems and related business applications. The successful candidate will be responsible for supporting, maintaining, configuring, and enhancing business-critical applications within the production environment. Acting as a Subject Matter Expert, you will work closely with stakeholders, vendors, and support teams to resolve complex system issues, improve functionality, and ensure effective delivery of technology solutions. Key Responsibilities: Act as the Subject Matter Expert for the designated Transport Management System solution area. Analyse business requirements and translate them into effective application solutions. Configure, maintain, and support software applications within the production environment. Investigate and resolve escalated application issues through troubleshooting and root cause analysis. Liaise with vendors and support teams to resolve technical and application-related challenges. Perform application upgrades and preventative maintenance. Participate in User Acceptance Testing for new and existing solutions. Develop and maintain support documentation and knowledge base resources. Support application integration initiatives across business systems. Provide a high level of support while ensuring adherence to agreed service levels. Job Experience and Skills Required: Degree in Business Information Systems or a related field will be advantageous. Extensive experience working with the CarLo Transport Management System is essential. Strong understanding of business processes and the ability to translate business requirements into technical solutions. Experience within Freight Forwarding, Logistics, or Transport Management environments. Experience with Freight Forwarding business applications would be advantageous. SQL report writing experience is advantageous. Microsoft Power BI experience is advantageous. Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint. Experience delivering in-person and remote training would be beneficial. Valid passport and willingness to travel when required. Apply now! For more exciting IT vacancies, please visit: \/> I also specialise in recruiting in the following: - Software Developers (Back-End \/ Front-End \/ Full Stack) - Mobile Developers - Business & Systems Analysts - BI & SQL Experts - UI \/ UX Professionals - Data Scientists \/ Data Analysts - Big Data Professionals - Cloud Experts - Infrastructure Specialists - DevOps \/ SecOps Experts - Cyber Security Specialists - SEO \/ Digital Designers If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles \/ positions. For more information, contact: Frankie Deppe Specialist Recruitment Consultant Connect with me on LinkedIn: