SUMMARY:
Our client is looking for a Talent Acquisition Manager to join their team in Johannesburg
POSITION INFO:
Roles and Responsibilities
JOB DESCRIPTION – TALENT ACQUISITION MANAGER
Location: Johannesburg (Head Office)
Reports to: Human Resources Director
Industry: Retail (Multi-site / Expansion) Type: Permanent, Full-time
- Role Purpose
We are looking for an experienced Talent Acquisition Manager to build and lead the recruitment function for a growing national retail business. This role combines strategic design with hands-on delivery and requires someone who can establish best-practice processes, manage high-volume frontline hiring, support new store openings, drive internal mobility, and develop long-term capability within the business.
The Talent Acquisition Manager will be responsible for creating a consistent, compliant, and efficient recruitment framework that supports the company’s growth plans and ensures a strong, positive candidate experience.
- Key Responsibilities
Strategic Design & Framework Development
- Develop and implement a national recruitment strategy and operating model.
- Create standardised recruitment processes, toolkits, templates, scorecards, and governance.
- Establish recruitment policies aligned with South African labour legislation (LRA, BCEA, EEA, POPIA).
- Build a scalable recruitment model that supports future store expansion.
Recruitment Delivery & Execution
- Manage end-to-end recruitment for Head Office and Store roles (operational and specialist).
- Lead sourcing efforts, talent pipelines, community recruitment, and partnerships with institutions/colleges.
- Oversee advertising, screening, shortlisting, interviewing, assessments, and offer management.
- Improve turnaround times, quality of hire, and recruitment efficiency.
Workforce Planning & New Store Openings
- Partner with HR and Operations to forecast workforce needs.
- Lead recruitment planning and delivery for new store launches, including assessment days and volume hiring events.
- Build a recruitment calendar and long-term talent pipeline to support expansion.
Internal Mobility & Talent Pathways
- Promote internal-first recruitment and collaborate with HR on succession plans.
- Create structured pathways for internal candidates to access development and promotion opportunities.
Compliance, Governance & Reporting
- Ensure recruitment processes comply with labour, equity, and data protection laws.
- Train hiring managers on interviewing, STAR methodology, bias reduction, and hiring discipline.
- Track and report key recruitment metrics (time-to-fill, cost-to-hire, source effectiveness, etc.).
- Maintain recruitment documentation and audit readiness.
ATS & Technology Management
- Administer and optimise the Applicant Tracking System (ATS).
- Ensure data accuracy, clean workflows, dashboards, and consistent user adoption.
- Use analytics to monitor trends, bottlenecks, and operational risks.
Candidate Experience & Employer Branding
- Ensure a professional, timely, and transparent experience for all candidates.
- Support employer branding initiatives across digital platforms and community engagement.
Capability Building
- Build TA capability across HR teams and hiring managers.
- Lead training sessions on interviewing, recruitment processes, and compliance.
- Essential Experience & Qualifications
Experience
- 5–8+ years in Talent Acquisition, including experience managing a recruitment function or team.
- Proven experience in retail, FMCG, or high-volume multi-site recruitment.
- Experience designing and implementing recruitment frameworks or new processes.
- Strong track record delivering both operational and specialist recruitment.
- Exposure to workforce planning and/or new store openings is an advantage.
Technical Skills
- Strong understanding of South African labour legislation (LRA, BCEA, EEA, POPIA).
- ATS experience required (Teamtailor advantageous).
- Ability to use data and analytics for decision-making and reporting.
- Competent in creating recruitment SOPs, guidelines, and tools.
Behavioural Competencies
- Strong stakeholder management and communication
Employment Details
Employment Type:
Permanent Employment
Industry:
Wholesale and Retail
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Johannesburg
Salary bracket:
R 0 - 0
Drivers License:
CODE B (Car)
Own car needed:
Yes
