Technical Account Manager - Food & Beverage

Recruiter:

Persona Staff

Job Ref:

CPT002713/MB

Date posted:

Wednesday, July 6, 2022

Location:

Cape Winelands, South Africa

Salary:

Market Related

JOB SUMMARY:
An international manufacturing company based in the Cape Winelands, operating in the Food and Beverage industry is seeking to employ a Technical Account Manager to join their team.

JOB DESCRIPTION:

Job purpose:
Entails having direct contact with customers, mainly focused on all technically related topics with regards to the production and filling of final B2C products. This also includes support during production trials, filling, and troubleshooting, both during and after production. Part of this role has to do with Technical Project Management. In this regard, the incumbent will be in close communication with the R&D- and Application Departments as central point of contact related to all technical concerns from customers. He/she can therefore be seen as the interface between Sales and Application, R&D and the BU’s regarding product selection for opportunities, as well as project control in respect of new developments and applications. The TPM function is therefore more system-related, also covering technical feasibility exercises/studies with respect to customer projects and keeping track of a project’s status, the project overview and timeline in close co-operation with the Key Account Managers.

Responsibilities: (Not limited to)

Processing projects in collaboration with Application & Sales and continuous project management.
Giving support on recipe formulation and filling technology.
Advising and supporting Sales in the selection of products and ensuring quality and timelines during the entire Development Order Process are met.
Being technically an integral part of the team for all customer projects (LtO), thereby being responsible for project management and project controlling as well as checking product/raw material requests for technical feasibility.
Driving product development activities along the different LtO-stages in close collaboration with Sales.
Deliver suitable product solutions in line with the given requirements into LtO for customers. Depending on technical requests, potential/strategic aspects and our existing portfolio (AZURE), the following possibilities for execution (project types) form part of this: Assortment, Application, Development, Technical Development.
Being the central point of contact for all technical concerns from the customers (technical call centre).
Linking with customers for trials and approvals and taking part in customer visits.
Ensuring an optimum exchange of information within the division and with the interfaces.
Documenting efficient and effective processes in the company's internal IT systems.
Supporting selected customers in initial and sample filling processes in consultation with Sales.
Advising customers on product and production-related problems.
Compiling production guidelines and mixing recommendations at the customer's request.
In collaboration with the customer, defining technical recommendations of action following an appropriate analysis of the customer’s production challenges.
Addressing technical problems in the production of B2C products at the customer’s premises.
Providing support in case of complaints concerning issues in Production in collaboration with Quality.
Data management.
Reporting (Controlling).

Requirements:

BSc Food Science / ND in Food technology / BTech in Food technology / Production Technology or related qualification.
Minimum 5 years’ previous work experience in a product development / application / production position in the Food & Bev Industry.
Project Management experience.
Manufacturing processes & Product knowledge.
Excellent written and verbal communication skills.
Computer & numerical literacy (experience in SAP will be advantageous).
Attention to detail.
Tasting a variety of Food and Beverage types (including alcohol).

To apply, please send your CV to
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Account Manager - Technical Sales - Zambia
Location: Solwezi, North-western Province
Salary: Market related
account manager - technical Sales - Zambia
12 days ago

ACCOUNT MANAGER - TECHNICAL (LINBRO BUSINESS PARK, JOHANNESBURG)
Location: Johannesburg
Salary:
We are looking for a proactive account manager to build and maintain strong client relationships across the education, government, healthcare, corporate, and private sectors. The role focuses on managing existing accounts, ensuring customer satisfaction, and identifying opportunities for growth while supporting the delivery of tailored solutions.
4 days ago

Account Manager
Location: Johannesburg
Salary:
Today

Key Account Manager | Poultry FMCG
Location: Johannesburg
Salary: Market Related, Permanent - With Benefits
APPLY NOW
Today

Key Account Manager | Poultry FMCG
Location: Johannesburg
Salary: Market Related, Permanent - With Benefits
APPLY NOW
Today

Key Account Manager | Poultry FMCG
Location: Johannesburg
Salary: Market Related, Permanent - With Benefits
APPLY NOW
Today

Key Account Manager | Poultry FMCG
Location: Johannesburg
Salary: Market Related, Permanent - With Benefits
APPLY NOW
Today

Key Account Manager | Poultry FMCG
Location: Johannesburg
Salary: Market Related, Permanent - With Benefits
APPLY NOW
Today

Key Account Manager | Poultry FMCG
Location: Johannesburg
Salary: Market Related, Permanent - With Benefits
APPLY NOW
Today

Financial Accountant
Location: Johannesburg
Salary: 600 000
Join a global leader in the manufacturing and engineering space that is driving innovation and excellence across Africa. This 6-month contract offers an exciting opportunity for an immediately available Financial accountant to step into a fast-moving environment and make an immediate impact.
2 days ago

Technical Account Manager - Food & Beverage

Similar jobs you might be interested in:

Create a free job alert for Technical Account Manager - Food & Beverage in Cape Winelands