Technical Business Analyst

Technical Business Analyst
Description
➢ Our client is looking for an experienced and versatile technical business analyst to improve their information technology systems.
➢ In this role, your duties will include developing software programs to improve our business operations.
➢ You may also be required to provide training.
➢ To ensure success as a technical business analyst, you should demonstrate experience and creativity in system development and application design.
➢ Outstanding technical business analysts combine their IT expertise with in-depth business knowledge.
Responsibilities:
➢ Performing system analyses on software programs, applications, and web services.
➢ Determining system efficiency and functionality by liaising with internal departments and end-users.
➢ Reporting to Management and obtaining approval for system development projects.
➢ Efficiently integrating new systems, programs, and applications with business operations and services.
➢ Analysing and improving the performance of web-based customer portals and support services.
➢ Ensuring end-user proficiency with new systems, programs, and applications across departments.
➢ Monitoring product licenses and ensuring compliance with IT industry regulations.
➢ Ensuring that computer hardware remains compatible with system enhancements and updates.
➢ Promoting system efficiency and security by integrating performance metrics and encryption.
➢ Implementing new advancements in the field of system and enterprise architecture.
➢ Technical Business Analyst Requirements:
➢ A bachelor's degree in computer science or information technology, and an accredited qualification in management consultancy, or similar.
➢ Extensive experience in technical business analysis in a related industry.
➢ Advanced knowledge of programming languages like SQL and system integration solutions.
➢ Ability to facilitate internal end-user proficiency.
➢ Ability to design and maintain efficient customer portal support and feedback channels.
➢ Ensuring optimal system functionality via integrated diagnostics.
➢ Advanced knowledge of data security and encryption.
➢ Ability to keep up with IT advancements.
➢ Exceptional communication skills toward facilitating the use of new software systems.
➢ Knowledge of relevant licensing and industry compliance regulations.