Technical Sales Specialist

SUMMARY:
Our Client, a leading global player in the precious metal and technology sector requires a Technical Sales Specialist to be based at their offices in Boksburg, Gauteng.

POSITION INFO:
Minimum qualification requirements:

• BSc, BTech or similar qualification in Chemistry or related    fields - preference given to applicants with knowledge of    Precious Metals (chemistry)
• Three to five years’ experience in technical sales
• Understanding of: Accounting, Marketing and Sales            Management, Business Management and Economics is        advantageous
• Intermediate to advanced MS Office competency, particularly Word, Excel and PowerPoint
• Experience with CRM system(s) advantageous
• Experience with SAP advantageous
• Able and willing to travel frequently, both locally and internationally, as required
• Able to work under pressure in demanding environment
• Self-motivated, goal oriented, team player and Customer relationship management skills
• Able and willing to perform physical work related to catalyst exchanges
• Strong prioritization, time management and organizational skills
• Able to create and deliver presentations to audiences on all levels

• Conduct regular customer visits to maintain Customer relations
• Document customer visits, calls, opportunities and other customer information in the CRM system
• Work together with Customer Service and other departments to ensure that the needs of customers are met as it relates to orders, complaints, quotations and/or any other relevant topic
• Provide technical advice, support and guidance to customers w.r.t. to relevant products and the refining thereof
• Provide physical support and guidance during the exchange – removal and installation – of Precious Metal Gauzes
• Build and maintain strong customer relationships by frequent calls and visits, as applicable
• Generate quotations for new and existing customers
• Review and ensure implementation of credit limits for new and existing customers together with Finance
• Control SAP entries and reconcile monthly invoicing against forecasts
• Check and authorize electronic workflows as relevant
• Regularly test customer satisfaction levels
• Report on customer satisfaction levels
• Ensure high levels of Customer satisfaction at all times
• Analyse market potential, identify leads and pursue identified opportunities, using relevant Imparta tools
• Track and achieve agreed upon Sales and other targets and provide status updates to Management
• Compile monthly Sales forecasts and annual Sales Budgets for allocated customers/markets
• Analyse sales figures and report on deviations from forecast and budget figures on monthly and annual basis, as required, including comments
• Compile reports and presentations as required by Management for monthly meetings, board meetings etc.
• Maintain up to date knowledge of products and services offered by Client and the application thereof
• Maintain up to date knowledge of competitors in allocated markets
• Continuously pursue cost saving and improvement opportunities within the scope of daily function and relevant field of expertise

NB! This job is now closed. You can apply for other jobs by uploading your CV.