Technical Services Manager

SUMMARY:

Job Title: Technical Services Manager (Polymers)
Location: KZN, Durban
Industry: Chemical Manufacturing
Type:  Permanent    / Environment: Polymers/Composites manufacturing

About the Role
To manage the Open Mould, Closed Mould and/or Ancillaries section of the Technical Department by providing technical leadership, customer support, product development and continuous improvement. The successful candidate will lead technical projects, optimise formulations, support customers and commercial teams, and drive innovation aligned with company objectives

POSITION INFO:
What you'll be doing Lead and manage the Technical Services team. Drive research and development of new and existing products. Optimise formulations to improve quality and reduce costs. Manage technical projects from concept through implementation. Provide technical support and troubleshooting to customers and branches. Investigate product-related complaints and implement corrective actions. Deliver technical training to customers, sales teams and internal staff. Maintain technical documentation and formulation packages. Develop and mentor technical staff. Liaise with suppliers, licensors and industry partners to stay abreast of new technologies. Promote continuous improvement, innovation and Green Technology initiatives What you'll need BSc Chemistry (or equivalent relevant qualification) Strong technical leadership Excellent analytical and problem-solving skills Project management ability Customer-focused approach Effective communication and presentation skills Team leadership and coaching Innovation and creativity Planning, organisation and prioritisation Commercial awareness Commitment to continuous improvement What is in it for you? A competitive remuneration package will be negotiated based on qualifications, relevant experience and the value the successful candidate can bring to the operation. Benefits, including, medical, provident, and other A Few Things to Know Your application will not be considered if you don't have at least 5 years' proven experience within the polymer\/composites industries specifically Ready to Apply? Click Apply and please complete your application in full. If you don't hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission). Data Privacy Notice By applying, you consent to Elchemie processing your personal data for the purpose of job matching. Your data will be securely stored and shared only with trusted service providers and clients.