Technical Support Specialist

Recruiter:

Dante Personnel

Job Ref:

PTA025548/CN

Date posted:

Thursday, March 5, 2026

Location:

Johannesburg, South Africa

Salary:

22 000

SUMMARY:
Technical Support Specialist
Johannesburg South for a electrical company
Salary: R22 000 - 30 000 CTC

POSITION INFO:
Minimum requirements:

Diploma/degree in Electrical and/or completed your Trade Test
3+ years' experience in the electrical field
Prior experience in technical support, customer service, or field support in the electrical
industry is a plus
Familiarity with industrial electrical equipment, automation devices, or control panels.
Knowledge of safety standards and basic troubleshooting tools
Basic knowledge of electrical systems, circuits, and devices
Efficiently conduct and assist customers in fault-finding, troubleshooting, and testing electrical systems/components
Respond to customer inquiries via phone, email, or WhatsApp regarding electrical
products and equipment.
Guide customers through installation, operation, and maintenance procedures
Document customer issues, resolutions, and service reports accurately in the support system
Escalate technical problems to engineering or field teams when necessary
Ensure Freshdesk is continuously up to date.
Maintain up-to-date knowledge of company products, features, and industry standards
Provide basic training or guidance to customers on product usage and safety.
Create detailed electrical drawings to support panel design and production.
Provide accurate and timely quotations for custom panels and non-standard product requests.
Conduct testing on new products to ensure compliance with safety standards, performance expectations, and internal quality benchmarks.

Consultant: Charlene Nel - Dante Personnel Pretoria Silver Lakes
Apply via our website

If you do not hear from us within 5 days, please accept that your application was unsuccessful

Similar jobs you might be interested in:

TECHNICAL SUPPORT SPECIALIST - ELECTRICAL PRODUCTS AND SYSTEMS (JOHANNESBURG)
Location: Johannesburg
Salary:
Our client is seeking a technical support specialist to provide expert assistance for electrical products and systems. This role involves fault-finding, testing, repairs, and customer troubleshooting, ensuring the smooth operation of electrical equipment. The ideal candidate will have hands-on technical expertise, strong communication skills, and a customer-focused approach.
3 days ago

Technical Support Specialist
Location: Johannesburg
Salary: 22 000
technical support specialistJohannesburg South for a electrical companySalary: R22 000 - 30 000 CTC
4 days ago

CUSTOMER (TECHNICAL) SUPPORT SPECIALIST
Location: Johannesburg
Salary: UPTO R800,000 PKG, COMPANY BONUS, PERFORMANCE BONUS
OEM EQUIPMENT & SERVICES (MINING SECTOR)
4 days ago

Technical Support Product Specialist
Location: Johannesburg
Salary: 20000 Monthly
Our client is looking for a technical support - Product specialist to join their team in North Riding. You will need to have at least 2 years experience in Customer Service, with a technical background in Electronics, Electrical Systems or Gate Automation. Send your CV now!
26 days ago

Technical Support Technician
Location: Randburg
Salary: R24 000.00
The technical support Technician is responsible for providing advanced technical support to both the internal sales team and external customers. This role serves as the technical authority within the branch and acts as the second-in-command to the Branch Manager, assuming operational oversight in their absence. The successful candidate must possess a comprehensive understanding of the electr...
6 days ago

Technical Support Manager - Security Technology
Location: Boksburg
Salary:
7 days ago

Technical Support Engineer
Location: Johannesburg
Salary:
14 days ago

Technical Helpdesk Support
Location: Johannesburg
Salary: Monthly
Our client is hiring for a technical Helpdesk support role and is looking for a confident, technically capable individual with a vibrant personality to join their team. This role is ideal for someone who enjoys hands-on IT support, problem-solving, and working closely with end users in a fast-paced environment.
14 days ago

Technical support electrical
Location: Johannesburg
Salary: 360000
We are looking for a motivated technical support specialist to provide expert assistance for electrical products and systems. This role involves electrical fault-finding, testing & repairs andhelping customers troubleshoot issues ensuring smooth operation of electrical equipment. The ideal candidate has hands-on experience with electrical systems, excellent communication skills, and a customer...
21 days ago

Technical Sales Support & Estimator
Location: Boksburg
Salary:
46 days ago