Training Manager

SUMMARY:
Industrial automation company looking for dynamic person to join their organisation as Technical Manager.

POSITION INFO:
The Technical Manager is responsible for designing, implementing and overseeing comprehensive technical and product training programs for both customers and employees.

Responsibilities:

• Develop and execute the organisation's training strategy for technical and product-related knowledge.
• Align training programs with business objectives and industry trends.
• Create, implement and manage technical and product training modules for employees and customers.
• Use diverse training methods, including e-learning, workshops, webinars, and in-person sessions.
• Ensure training materials are accurate, up-to-date, and aligned with the company’s products and services.
• Foster a culture of continuous learning and professional development.
• Collaborate with sales, engineering, manufacturers, marketing and product teams to develop training that enhances customer product adoption and satisfaction.
• Regularly gather customer feedback to refine training offerings.
• Work with HR and departmental heads to design onboarding and continuous learning programs for employees.
• Focus on improving technical knowledge and operational efficiency.
• Establish metrics to evaluate the effectiveness of training initiatives.
• Continuously improve programs based on feedback, industry changes and emerging technologies.
• Ensure training programs comply with industry standards and regulatory requirements.
• Maintain accurate training records and documentation for customers and employees.

• Bachelor’s degree in engineering (Electrical, Mechanical, Mechatronics, Automation, or a related field)
• Minimum 5 years of experience in training and development, with a focus on technical or product training.
• Proven experience in designing, delivering, and evaluating training programs for various employee levels.
• Strong understanding of adult learning principles and instructional design methodologies.
• Familiarity with Learning Management Systems (LMS) and e-learning platforms.
• Analytical mindset with the ability to assess training outcomes and ROI.
• Proficiency in MS Office Suite / G Suite.