Vehicle Service manager

 

Recruiter:

First Degree Recruitment

Job Ref:

2102233932

Date posted:

Thursday, January 27, 2022

Location:

Polokwane, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

Vacancy: Service Manager

Duties:

  • Oversee Service team, repair processes to deliver a positive service experience and maintain profitability
  • Coach team members on ways to drive service departrment and customer service 
  • Work with the service advisor to ensure proactive resolution of all customer complaints and make follow-up calls, as needed
  • Maintain a high level of customer satisfaction
  • Oversee all day-to-day job duties within the Service department with a focus on high employee and customer morale
  • Guide the management of Service department paperwork, including repair, invoices, and maintenance 
  • Reporting, budgets and forecasts

Requirements:

  • Minimum of 3 years experience as Vehicle Service manager with a vehicle dealership
  • Experience working in a corporate dealership environment and with premium brands like BMW, Mercedes, Audi etc.
  • Experience with automotive systems and procedures, like Autoline, Evolve etc.
  • Strong management skills, communication and organizational skills
  • Clear criminal record

Email CV to:  

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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