General Manager

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH002028/Dom.K

Date posted:

Thursday, April 9, 2026

Location:

Polokwane, South Africa

Salary:

R30,000

SUMMARY:
Luxury Boutique Hotel and Events Venue is looking for a GENERAL MANAGER

POSITION INFO:
The General Manager will provide strategic leadership, operational oversight, and management of all hotel departments. This role ensures excellent guest experiences, drives revenue growth, and maintains high standards of service quality across all operations.

Core Criteria:

Bachelor’s degree in Hospitality Management, Business Administration, or related field.
Minimum 5 years’ experience in hotel management or hospitality operations.
Strong leadership, interpersonal, and communication skills.
Proven track record in driving operational efficiency and revenue growth.
Exceptional problem-solving, decision-making, and organizational abilities.
Commitment to diversity, equity, and inclusion within the workplace.

Candidate Responsibilities:

Lead and manage day-to-day operations of the hotel, ensuring operational efficiency.
Develop and implement strategies to enhance guest satisfaction and hotel profitability.
Oversee finance, human resources, and departmental budgets.
Ensure compliance with health, safety, and hospitality regulations.
Build and maintain strong relationships with clients, suppliers, and stakeholders.
Mentor, train, and develop departmental managers and staff.
Monitor market trends and develop initiatives to maintain competitive advantage.

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