Voice Engineer (VoIPNow, 3CX, Yeastar, Mitel PABX)

 

Recruiter:

Data Centrix

Job Ref:

JHB005265/Tebog

Date posted:

Wednesday, March 10, 2021

Location:

Centurion, South Africa

Salary:

Market related


SUMMARY:
Datacentrix is looking for a Voice Engineer with VoIPNow, 3CX, Yeastar, Mitel PABX experience as well as Yealink, Snom handset experience. Must have hands-on experience in configuration and maintenance of Session Border Controllers. Asterisk experience is essential.

POSITION INFO:

Role Accountabilities:

  •  Lead a team of Voice Engineers in planning, spec’ing and building of voice solutions for the company’s customers.
  • Maintain all aspects of the company’s national voice network including the core, hosted platforms and billing engine.
  • Undertake voice fault investigations and implement resolutions in local and wide area environments.
  • Liaise with upstream vendors. 
  • Ensure proper configuration and deployment of ISP or customer voice equipment while adhering to the company''s standards and practices.
  • Liaise with Project Management team, Network engineers and Service Desk Agents on a regular basis.

Critical Requirements - Skills,  Experience & Qualifications:

  • Thorough understanding of SIP, RTP, codecs, call routing, voice billing. Excellent understanding of QoS and differentiated services
  • Good understanding of MPLS, VRF and general networking
  • Qualifications – SSCA or equivalent. Cisco CCNA Voice essential, CCNP advantageous. Mikrotik MTCRE essential, MTCINE preferred
  • VoIPNow, 3CX, Yeastar, Mitel PABX experience essential. Yealink, Snom handset experience essential. Hands on experience in configuration and maintenance of Session Border Controllers. Asterisk experience advantageous
  • Basic Linux experience
  • At least 5 years’ experience as a Senior Voice Engineer within an ISP environment
  • Must be well spoken, have a good command of the English language and must be able to deal with customers in a professional manner

 



 

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