Warehouse Manager

SUMMARY:
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POSITION INFO:

We are seeking a Warehouse Manager to oversee all aspects of warehousing operations from receiving and storage to dispatch of both raw materials and finished goods. In this role, the incumbent must ensure streamlined inventory control, efficient use of space, and timely deliveries to both customers and production lines. Their leadership will be essential for maintaining product quality and minimizing operational delays while upholding safety and organizational standards.

KEY PERFOMANCE AREA:
• Manage daily warehouse operations including receiving, storing, picking, and dispatching goods.
• Ensure compliance with health, safety, and hygiene standards.
• Implement and maintain inventory control systems.
• Coordinate with production, procurement, and logistics teams
• Lead and develop warehouse staff.
• Monitor and optimize warehouse layout and space utilization.
• Maintain accurate records of stock movements and transactions.
• Oversee maintenance of warehouse equipment and infrastructure
• Ensure timely and accurate reporting to management.

PERFORMANCE EXPECTATIONS
The incumbent will be instrumental in achieving:
• Inventory Accuracy: Achieve over 98% accuracy in stock counts and cycle audits.
• Order Fulfillment: Ensure more than 98% of orders are dispatched on time and in full.
• Warehouse Efficiency: Maintain high picking rates (e.g., bales per hour) for operational throughput.
Space Optimization: Efficiently allocate storage space to maximize warehouse utilization.
• Safety & Compliance: Maintain zero lost-time injuries and full compliance with safety audits.
• Team Engagement: Keep staff turnover low (under 3%) while ensuring adequate training.
• Cost Management: Operate within the allocated budget, with continued year-on-year improvements.
• System & Process Improvements: Implement at least two operational enhancements annually.

Requirements:

Qualifications & Experience
• Diploma or Degree in Logistics, Supply Chain, or related field
• 5+ years of warehouse management experience, preferably in FMCG or manufacturing
• Strong knowledge of inventory systems (e.g., SAP, Syspro, WMS)
• Proven leadership and team management skills
• Familiarity with ISO standards and lean warehousing principles

Competencies
• Attention to detail and organizational skills
• Analytical thinking and problem-solving
• Strong communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Commitment to safety and continuous improvement