Warehouse Team Leader

SUMMARY:
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POSITION INFO:

Job Title: Warehouse Team Leader

Reports to: Warehouse Manager

Location: Nigel

OBJECTIVE

The Warehouse Team Leader supervises day-to-day warehouse operations on the floor, ensuring safe, efficient, and accurate handling of materials. The role provides direct oversight of Cable Cutting, Sprinkler Assembly, Tire Assembly, Kitting, Picking, Packing, Skidding, and Loading processes. The Team Leader keeps inventory flowing, ensures materials and orders are staged correctly, and supports smooth production and dispatch, while maintaining quality and safety standards.

MAJOR DUTIES & RESPONSIBILITIES

Team Leadership & Floor Supervision

• Supervise daily activities in Cable Cutting, Sprinkler Assembly, Tire Assembly, Kitting, Picking, Packing, Skidding, and Loading.
• Allocate tasks to team members and monitor progress, giving immediate feedback and coaching on the floor.
• Hold short huddles or toolbox talks to review targets, safety reminders, and priorities.

Production & Material Flow

• Ensure materials, kits, and tools are ready and staged to prevent downtime.
• Oversee the Production Kitting station: verify kits are complete and tagged (red = incomplete, green = ready) before work begins.
• Use the WMS to print picking lists according to the shipping schedule, ensuring orders are prepared accurately and on time.
• Report stock shortages that prevent full order fulfilment and escalate to the Warehouse Manager and procurement team.
• Backflush all kits, cables, tires, and packages in the WMS once orders are completed, keeping stock levels accurate.
• Mark orders as shipped/ready for invoicing in the ERP system, confirming all items are complete and correct.
• Reassign operators to clear bottlenecks and keep workflow smooth.
• Update production and warehouse boards daily to show output, progress, shortages, and priorities.

Quality & Accuracy

• Check orders, kits, and packed goods to prevent errors or missing items.
• Resolve discrepancies immediately and escalate persistent issues to the Warehouse Manager.
• Maintain accurate records of stock movements, order status, and shortages.

Safety & Maintenance

• Enforce PPE, safe handling, and hazard awareness across all areas.
• Stop unsafe practices immediately and report incidents or near misses.
• Ensure equipment like forklifts, pallet jacks, and cable cutters are clean and operational, reporting any faults promptly.

Reporting & Continuous Improvement

• Record daily task completion and performance metrics for submission to the Warehouse Manager.
• Identify workflow bottlenecks and adjust tasks, resources, or sequencing in real time to keep operations smooth and efficient.
• Encourage team suggestions for improving workflow, accuracy, and efficiency.
• Collaborate with other team leaders across departments to balance workloads, share resources, and prevent downstream delays ensuring the whole operation flows seamlessly.
• Support cross-training to build a flexible, capable team.
• Apply lean principles practically to reduce waste, optimize movement, and improve order accuracy and throughput.
• Drive and maintain 5S standards across the warehouse, ensure clean, organized and safe work areas with proper labelling and clear material flow.
• Use floor-level data, production boards, and ERP/WMS insights to plan and adjust daily operations proactively.

MINIMUM QUALIFICATIONS

Education/Training:

• Matric (Grade 12) required.
• Additional training in warehousing, logistics, inventory management, or safety is an advantage.
• Certifications in forklift operation, 5S/Lean, ERP/WMS systems are beneficial.

Experience:

• Minimum of 3 years in warehousing, logistics, or manufacturing operations, with at least 2 years supervising a floor team.
• Hands-on experience with picking, packing, kitting, material handling, and stock control is essential.
• Experience in workflow monitoring, order accuracy, backflushing, shipping confirmation, and safety compliance is highly desirable.

Key Attributes:

• Practical and hands-on, able to lead by example on the floor.
• Strong focus on accuracy, material flow, and safety.
• Able to coordinate resources, manage daily tasks, and respond quickly to issues as they arise.