Warranty Parts & Finance Controller

SUMMARY:
Our client in the automotive industry is seeking to employ a Warranty Parts & Finance Controller to join their Technical Service Center based in Kariega.

POSITION INFO:
Brief Role Description
The role ensures full financial integrity of all warranty claims and replaces parts by coordinating activities between Parts, After Sales, Finance, and Technical teams. This includes accurate claim formulation, parts processing, cost allocation, financial reporting, compliance with Group standards, and technical support to workshop personnel.

Duties:

• Manage the complete warranty claim process to ensure accurate technical defect reporting and compliance with Group standards.
• Validate repair orders to confirm correct labour times, operating codes, and cost allocation.
• Review job cards and documentation to ensure accurate, error‑free submissions.
• Process and allocate parts usage through DMS and SAP to maintain accurate job card costing.
• Complete daily job costing and assign expenses to the correct accounts to support accurate financial reporting.
• Recover costs for rejected claims through coordination with Payroll and Finance.
• Compile and distribute daily and monthly financial and operational reports for key stakeholders.
• Coordinate workshop activities for recalls, campaigns, and technical actions to ensure timeous completion.
• Coach workshop personnel on technical reporting requirements to improve claim quality.
• Identify and correct job card deficiencies.
• Maintain accurate system configurations and labour rates.
• Escalate system or financial discrepancies to Information Services and Cost Accounting.

• National Diploma / Degree in Finance or Accounting
• Warranty Administration Certification

• Minimum 3 years’ motor industry experience within After Sales coupled with warranty administration and financial control experience
• Experience in dealership or manufacturing workshop environment preferred