5* Yacht Managing Director

SUMMARY:
Staff Connection is looking for a MANAGING DIRECTOR WITHIN THE 5* YACHT SECTOR.

POSITION INFO:

Key Responsibilities

• Operational Management
  
  • Oversee day-to-day operations within the organisation.
  • Implement SOPs for safety, guest service, and luxury standards.
• Financial & Commercial Oversight
  
  • Develop and manage budgets, forecasts, and financial reports.
  • Drive charter sales, events, and partnerships.
  • Manage procurement, suppliers, and inventory.
  • Ensure profitability and cost efficiency.
• Guest & Client Relations
  
  • Uphold 5★ guest experience
  • Build long-term client relationships, especially with VIP/high-net-worth individuals.
  • Manage feedback, complaints, and service recovery with professionalism.
• Strategic Leadership
  
  • Work closely with owners or directors to set strategic direction.
  • Explore growth opportunities
  • Oversee marketing & business development initiatives.

Required Experience & Skills

• Proven track record in luxury hospitality, yachting, cruise, or 5★ hotel/resort management.
• Strong leadership & people management skills.
• Solid financial acumen and P&L management experience.
• Exceptional guest relations, discretion, and problem-solving ability.

Ideal Candidate Profile

• Degree in Hospitality | Business
• SA Local citizens
• Minimum 10yrs experience within a SENIOR role eg MD or CEO in the hospitality or yacht environment
• Professional, polished, and approachable.
• Strategic thinker who can balance operations and luxury guest experience.
• Strong business development skills.
• Able to manage high-pressure situations with diplomacy.
• Cape Town–based (or willing to relocate), with flexibility to travel if required.