Account Manager.

SUMMARY:
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POSITION INFO:

The purpose of this role is to market and sell all the company products and services to new and cross sell and upsell to existing clients and to maintain excellent customer relationships through effective service delivery.

Location: Cape Town

Job type: On-site - Permanent

Duties and Responsibilities

• Provide purpose fit solutions through an in-depth understanding of specific client needs and provide customised solutions
• Engage with clients on a regular basis to maintain sound relationships.
• Stay abreast of and inform the Sales Manager/ Sector Head of changing market and competitor trends.
• Maintain a current and updated database on all clients in own portfolio.
• Report sales and service statistics to the Sales & Service Manager/ Sector Head on a weekly basis.
• Ensures that the service offering provided satisfies customers’ needs
• Resolve all enquiries or queries.
• Assist with preparing and presenting business proposals to both existing and new potential customers
• Ensures effective classification of client information to ensure fast and accurate retrieval
• Keeps informed of legislative requirements pertaining to document & records management.

Minimum Requirements

• 3 year Degree/Diploma/Higher Diploma in Sales/Marketing/Retail Management
• At least 3 years’ experience in a sales/business development role preferably in Information Services/ Warehousing/ Logistics or similar environment
• Postgraduate qualification is business administration will be highly advantageous
• Account management experience in document management and archival related or similar industry sales will be preferable
• Business to business (B2B) experience
• Excellent track record in delivering high level sales presentations
• Excellent track record in meeting and exceeding monthly, quarterly and annual sales targets
• Highly computer literate
• Prepared to travel between sites/clients
• Experience in tender document preparation
• Own vehicle and valid driver’s licence

Skills

• Excellent communication and interpersonal skills.
• Flair and drive for sales
• Solutions driven
• Business acumen and be able to communicate with senior to top management levels

Should meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful