Key Account Manager - Flexible Packaging - Cape Town

SUMMARY:
A well-known and established meat and food packaging manufacturing company requires the above to be responsible for managing and growing strategic client relationships within the food and beverage, FMCG, industrial packaging, or related packaging markets.

POSITION INFO:
Minimum requirements for the role:

• A tertiary qualification in a related field is preferred for this role.
• Previous sales experience having worked within the packaging and or food industry is preferred for the role.
• The successful candidate must have excellent communication and interpersonal skills.
• Must have excellent sales and negotiation skills.
• Strategic thinking and planning abilities.
• Demonstrates resilience, proactive problem solving, and a passion for delivering customer value and sustainable packaging solutions.
• Proven track record in sales and account management, ideally servicing major or strategic accounts.
• Technical knowledge in packaging solutions-particularly in sectors like dairy, beverages, or food packaging.
• Proficiency in Excel and Word is essential.
• Detail-oriented, methodical with strong time-management skills.

• Managing and growing strategic client relationships within the food & beverage, FMCG, industrial packaging, or related packaging markets.
• Building and maintaining strong, trust-based relationships with key clients.
• Developing and implementing account plans to achieve sales targets, identify new opportunities, and drive revenue growth.
• Regularly assessing client needs, understanding their business objectives, and providing tailored solutions.
• Acting as the main point of contact between the client and internal teams, ensuring effective communication and collaboration.
• Identifying upselling and cross-selling opportunities to expand existing accounts and generate new business.
• Addressing client concerns, resolving issues promptly, and ensuring customer satisfaction.
• Tracking account performance, preparing reports, and providing insights to internal stakeholders.
• Managing contract negotiations, renewals, and pricing discussions.
• Keeping abreast of industry trends, market conditions, and competitor activities.
• Conduct regular business review meetings to assess performance, forecasts, and opportunities.
• Provide accurate and timely forecasts (monthly, quarterly) for assigned accounts.
• Analyse business trends, performance against targets, competitive landscape, and market opportunities.
• Generate and present performance reports to internal and client stakeholders.
• Lead strategic negotiations for pricing, contracts, and renewal agreements.
• Collaborate in new product development or packaging innovations that align with client and market needs.